Combined LEAP release notes for upgrades from Yokohama to Brazil

reference brazil Updated Nov 6, 2026 4 min read brazil-yokohama-leap-release-notes.md
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Consolidated page of all release notes for LEAP from Yokohama to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family LEAP release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading LEAP to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for LEAP.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil


This release of LEAP supports Gemma 4 26B A4B IT as a new Now LLM model. This is the default model within Now LLM's model pool for all skills.

Admins can enable and configure 3P model support and users can utilize expanded GenAI model catalog capabilities as required.

## Changes

Between your current release family and Brazil, some changes were made to existing LEAP features.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • Now LLM models

Now LLM (llmgenericlargev2, llmgenericlargev2-lts, llmgenericsmall_v2-lts) Gemini large, Gemini small, and Claude Sonnet 4.5 models have been retired and are no longer available in the model catalog. Gemini-3.5-flash and Claude Sonnet 4.6 remains as replacements.

## Removed

Between your current release family and Brazil, some LEAP features or functionality were removed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some LEAP features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Activation information

Review information on how to activate LEAP.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • Activation information

Install LEAP by requesting ServiceNow Otto for ITOM from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. After installation, activate the skill from Workspaces > LEAP > Admin > AI Admin Hub > AI Skills > Platform > LEAP. For details, see Activate.

Note: LEAP is available in the ServiceNow Store. For details, see the following activation information.

## Additional requirements

If any additional requirements were introduced or changed for LEAP we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • Additional requirements

You should have the following dependencies installed:

-   ServiceNow Otto for Platform
-   ServiceNow Otto for Creator
## Browser requirements

If any specific browser requirements were introduced or changed for LEAP we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Accessibility information

Review details on accessibility information for LEAP, such as specific requirements or compliance levels.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for LEAP we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for LEAP we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

  • Drive incident resolution to measure the time to resolve incidents and enhance performance.
  • Promote automation culture by interpreting existing data and automating records.
  • Optimize resource allocation by identifying and prioritizing high impact areas.
  • Integrate with Red Hat Ansible to map resolution steps with Ansible playbooks and help in incident resolution for L1 agents.
  • Automate knowledge base article creation to help L1 agent in faster resolution of similar incidents.

See Explore for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-yokohama-brazil/rn-combined-intro.md)
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