Combined ServiceNow Otto for Security Incident Response \(SIR\) release notes for upgrades from Yokohama to Brazil

reference brazil Updated Nov 6, 2026 6 min read brazil-yokohama-servicenowottoforsecurityincidentresponsesir-release-notes.md
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Consolidated page of all release notes for ServiceNow Otto for Security Incident Response (SIR) from Yokohama to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Security Incident Response (SIR) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading ServiceNow Otto for Security Incident Response (SIR) to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Yokohama

  • Upgrade information

For more information about required applications for ServiceNow Otto for Security Incident Response (SIR), see Supporting information.

Note:

Upgrading the Now Assist plugins activate any designated skills that were previously untouched by the customer.

-   If you have the plugins installed but never touched the configuration \(never activated the skill nor adjusted associated roles\) of a skill, any Default On skill will be activated on a per skill basis upon upgrading.
-   If you have previously toggled a skill from active and then back to inactive or have updated any roles for that skill, that skill remains inactive upon upgrading.
-   You maintain full control over deactivating individual skills at any time after activation.

Starting with version 2.0.1, the name of the Now Assist for Security Operations application in ServiceNow® Store and in your ServiceNow AI Platform® instance has changed to ServiceNow Otto for Security Incident Response (SIR). You must upgrade to version 2.0.1 to access the following features:

-   Generate resolution notes in the Now Assist context menu.
-   Generate correlation insights for a security incident investigation from the Now Assist panel.

The AI Search application must be enabled so that the recommended actions skill works for security incidents. To verify that AI Search is enabled on your instance, navigate to All > AI Search > AI Search Status. Contact support if the page indicates that AI Search is not enabled.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Security Incident Response (SIR).

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Changes

Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Security Incident Response (SIR) features.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Removed

Between your current release family and Brazil, some ServiceNow Otto for Security Incident Response (SIR) features or functionality were removed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some ServiceNow Otto for Security Incident Response (SIR) features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Activation information

Review information on how to activate ServiceNow Otto for Security Incident Response (SIR).

Release

Release notes

Yokohama

  • Activation information

Install ServiceNow Otto for Security Incident Response (SIR) by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Important: ServiceNow Otto for Security Incident Response (SIR) is available in ServiceNow Store. For details, see the "Activation information" section of these release notes.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Otto for Security Incident Response (SIR) we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Otto for Security Incident Response (SIR) we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Accessibility information

Review details on accessibility information for ServiceNow Otto for Security Incident Response (SIR), such as specific requirements or compliance levels.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for ServiceNow Otto for Security Incident Response (SIR) we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for ServiceNow Otto for Security Incident Response (SIR) we have noted them here.

Release

Release notes

Yokohama

Yokohama Patch 11

  • Review changes to Now Assist usage measurement.

  • Some Now Assist skills, agents, and agentic workflows are on by default.

  • Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications.

  • Use generative AI to create a quality assessment report of a security incident.

  • Yokohama Patch 6

Help analysts to add security incidents details to the Shift Handover report by chatting with AI agents in the Now Assist panel.

-   Use Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI.
  • Yokohama Patch 3

Help your analysts to gain insight into security incident record metrics with an agentic workflow. Chat with AI agents in natural language from the Now Assist panel.

Help your analysts to resolve security incidents by chatting with AI agents in the Now Assist panel where the AI agent provides a resolution plan.

  • Yokohama Patch 1

Help your analysts to close security incidents more efficiently by chatting with AI agents in natural language from the Now Assist panel.

  • Yokohama early availability

    • Triage security incidents with long activity streams by reviewing work notes and contextual information quickly in a concise, easy-to-read format.
    • Automatically generate resolution notes for security incidents by using generative AI.
    • Generate recommended actions to resolve security incidents.
    • Generate a post-incident analysis.
    • Generate correlation insights to help you connect current incidents to past events. By identifying the affected users, configuration items (CIs), or observables (IP addresses and file hashes) from existing incidents, you can help to triage new security incidents. For more information, see ServiceNow Otto for Security Incident Response (SIR).

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-yokohama-brazil/rn-combined-intro.md)
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