Combined AI Agent Advisor release notes for upgrades from Zurich to Australia

---
title: Combined AI Agent Advisor release notes for upgrades from Zurich to Australia
description: Consolidated page of all release notes for AI Agent Advisor from Zurich to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-zurich-australia/australia-zurich-aiagentadvisor-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-09-15"
reading_time_minutes: 4
breadcrumb: [Products combined by family]
---

# Combined AI Agent Advisor release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for AI Agent Advisor from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family AI Agent Advisor release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading AI Agent Advisor to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for AI Agent Advisor.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   **[Automation opportunities enhancements](https://www.servicenow.com/docs/access?context=now-assist-center-view-automation-opportunities&family=australia&ft:locale=en-US)**

Use the automation opportunities enhancements to refine your view and identify opportunities. The automation opportunities list shows quick-select filters. The Resolution steps page for an automation opportunity is enhanced to show matched opportunities for default AI agents, agent status, and tooltips with links.

-   **[Delete custom data set analysis](https://www.servicenow.com/docs/access?context=ai-agent-advisor-delete-data-source&family=australia&ft:locale=en-US)**

Delete a custom data source analysis that you no longer want to run for automation opportunity discovery.


</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing AI Agent Advisor features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   **[Calculate savings projections for automation opportunities](https://www.servicenow.com/docs/access?context=ai-admin-center-set-up-data-source&family=australia&ft:locale=en-US)**

Use a single savings profile formula when configuring custom data sets for automation opportunity discovery. Multiple savings projections are no longer supported.

-   **[Daily recommendation](https://www.servicenow.com/docs/access?context=ai-admin-center-set-up-data-source&family=australia&ft:locale=en-US)**

The daily recommendation is no longer visible. Only three default configurations are available for custom data sets.


</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some AI Agent Advisor features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some AI Agent Advisor features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate AI Agent Advisor.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   **Activation information**

AI Agent Advisor installs and runs automatically as part of the standard ServiceNow AI setup. AI Agent Advisor is available from the ServiceNow Store. For more information about the installation of AI Agent Advisor, see [Configure](https://www.servicenow.com/docs/access?context=configuring-ai-agent-advisor&family=australia&ft:locale=en-US).


</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for AI Agent Advisor we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for AI Agent Advisor we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for AI Agent Advisor, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for AI Agent Advisor we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   **Localization information**

AI Agent Advisor supports machine translation for Australia. Localization is applicable to AI Agent Advisor in all languages supported by the ServiceNow AI Platform.


</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for AI Agent Advisor we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

[Australia Patch 6](https://www.servicenow.com/docs/access?context=australia-patch-6&family=australia&ft:locale=en-US)

-   Use the automation opportunities enhancements to refine your view and identify opportunities.
-   Delete a custom data source analysis that you no longer want to run for automation opportunity discovery.

 [Australia Patch 5](https://www.servicenow.com/docs/access?context=australia-patch-5&family=australia&ft:locale=en-US)

-   Choose from base system and pre-generated AI agents in AI Agent Studio to automate solutions to common issues.
-   Analyze the custom tables and fields in your instance to find automation opportunities.
-   Generate and edit AI agents through the AI Admin Center conversational experience.
-   View automation opportunities as insights in AI Control Tower.

 [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US)

-   Discover and take action on automation opportunities for Customer Service Management \(CSM\) using interaction data from chat, voice, and email channels.
-   Match chat and voice agents along with existing agents and tools from a unified agent registry.

 [Australia Patch 2](https://www.servicenow.com/docs/access?context=australia-patch-2&family=australia&ft:locale=en-US)

-   Let AI analyze the CSM cases and ITSM incident records in your instance data and tell you exactly where automation will have the biggest impact.
-   Match your automation opportunities to existing AI agents and automate the creation and deployment of new agents.

 See [AI Agent Advisor](https://www.servicenow.com/docs/access?context=ai-agent-advisor-landing-page&family=australia&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-zurich-australia/rn-combined-intro.md)