Combined Card data security release notes for upgrades from Zurich to Australia

reference australia Updated Sep 15, 2026 4 min read australia-zurich-carddatasecurity-release-notes.md
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Consolidated page of all release notes for Card data security from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Card data security release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Card data security to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Card data security.

Release

Release notes

Zurich

Tokenize secure card data in FSO dispute workflows by integrating with a tokenizer service through Card data security. You can configure which values to tokenize, establish connections to core systems and third-party systems like Visa and Mastercard, and manage tokenizer resource configurations.

Australia

Use the Card data security container to display documents in the tokenizer service vault without storing sensitive documents in your ServiceNow instance.

Display, mask, or redact PAN values in the workspace with the Card data security container.

View external documents from card networks, acquirers, and merchants at the transaction level of a dispute, which are stored in the tokenizer service vault.

Updated Mastercard and Visa actions and integrations to support document download in Card data security.

## Changes

Between your current release family and Australia, some changes were made to existing Card data security features.

Release

Release notes

Zurich

  • Coral theme

Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.

Australia

A UI builder page has been added to display external documents from card networks, acquirers, and merchants at the transaction level when Card data security is installed.

## Removed

Between your current release family and Australia, some Card data security features or functionality were removed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Card data security features or functionality were deprecated.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Activation information

Review information on how to activate Card data security.

Release

Release notes

Zurich

  • Activation information

Install Card data security by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Australia

  • Activation information

Install Card data security by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

## Additional requirements

If any additional requirements were introduced or changed for Card data security we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Card data security we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Card data security, such as specific requirements or compliance levels.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Card data security we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Card data security we have noted them here.

Release

Release notes

Zurich

  • Ensure Payment Card Industry (PCI) compliance and the secure handling of sensitive card data with an integrated tokenization solution for Financial Services Operations disputes.
  • Integrate with major core systems and third-party systems, including (but not limited to) Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom are predefined integrations.

See Card Data Security for more information.

Australia

  • Display sensitive documents, and mask or reveal PANs in the FSO workspace with the Card data security container.
  • View external documents from card networks, acquirers, and merchants at the transaction level of a dispute in an updated Attachments view.

See Card Data Security for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-zurich-australia/rn-combined-intro.md)
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