Combined Configurable Workspace release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Configurable Workspace from Zurich to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Configurable Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Configurable Workspace to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for Configurable Workspace.
|
Release |
Release notes |
|---|---|
|
Zurich |
Open the Compose editor as a pop-out, modeless dialog to draft comments, work notes, and emails while working on other tasks. |
|
Australia |
Combine logic, script, and configurable UI with a UI interaction, and apply it from any page event or declarative action. When you use a declarative action to apply a UI interaction, you can extend a page without taking ownership. |
Between your current release family and Australia, some changes were made to existing Configurable Workspace features.
|
Release |
Release notes |
|---|---|
|
Zurich |
Convert everyday language into an encoded query with AI filter assist. |
|
Australia |
Convert everyday language into an encoded query with AI filter assist. |
Between your current release family and Australia, some Configurable Workspace features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Configurable Workspace features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Zurich |
|
|
Australia |
No updates for this release. |
Review information on how to activate Configurable Workspace.
|
Release |
Release notes |
|---|---|
|
Zurich |
Configurable Workspace is a ServiceNow AI Platform feature that is active by default. |
|
Australia |
Configurable Workspace is a ServiceNow AI Platform feature that is active by default. |
If any additional requirements were introduced or changed for Configurable Workspace we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for Configurable Workspace we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in Browser support. |
|
Australia |
Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in Browser support. |
Review details on accessibility information for Configurable Workspace, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Zurich |
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time. Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store. |
|
Australia |
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time. Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store. |
If there are specific localization considerations for Configurable Workspace we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for Configurable Workspace we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
See Workspace UI for more information. |
|
Australia |
See Configurable Workspace UI for more information. |
---
title: Combined Configurable Workspace release notes for upgrades from Zurich to Australia
description: Consolidated page of all release notes for Configurable Workspace from Zurich to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-zurich-australia/australia-zurich-configurableworkspace-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-09-15"
reading_time_minutes: 4
breadcrumb: [Products combined by family]
---
# Combined Configurable Workspace release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Configurable Workspace from Zurich to Australia.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Configurable Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.
**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Configurable Workspace to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## New features
Between your current release family and Australia, new features were introduced for Configurable Workspace.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Activity stream compose with modeless dialog component bundle**
Open the Compose editor as a pop-out, modeless dialog to draft comments, work notes, and emails while working on other tasks.
</td></tr><tr><td>
Australia
</td><td>
- **[UI interactions for declarative actions](https://www.servicenow.com/docs/access?context=configure-da-ui-interactions&family=australia&ft:locale=en-US)**
Combine logic, script, and configurable UI with a UI interaction, and apply it from any page event or declarative action. When you use a declarative action to apply a UI interaction, you can extend a page without taking ownership.
</td></tr></tbody>
</table>## Changes
Between your current release family and Australia, some changes were made to existing Configurable Workspace features.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **[AI filter assist](https://www.servicenow.com/docs/access?context=use-ai-filter-assist&family=zurich&ft:locale=en-US)**
Convert everyday language into an encoded query with AI filter assist.
</td></tr><tr><td>
Australia
</td><td>
- **[AI filter assist](https://www.servicenow.com/docs/access?context=use-ai-filter-assist&family=australia&ft:locale=en-US)**
Convert everyday language into an encoded query with AI filter assist.
</td></tr></tbody>
</table>## Removed
Between your current release family and Australia, some Configurable Workspace features or functionality were removed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Deprecations
Between your current release family and Australia, some Configurable Workspace features or functionality were deprecated.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- The List, List - Simple, and List - Related components are no longer available in UI Builder are replaced by the Record List component bundle.
- The Condition Builder component is no longer available in UI Builder and is replaced by the Predicate Builder component for all list types.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Activation information
Review information on how to activate Configurable Workspace.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Activation information**
Configurable Workspace is a ServiceNow AI Platform feature that is active by default.
</td></tr><tr><td>
Australia
</td><td>
- **Activation information**
Configurable Workspace is a ServiceNow AI Platform feature that is active by default.
</td></tr></tbody>
</table>## Additional requirements
If any additional requirements were introduced or changed for Configurable Workspace we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Browser requirements
If any specific browser requirements were introduced or changed for Configurable Workspace we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Browser requirements**
Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=zurich&ft:locale=en-US).
</td></tr><tr><td>
Australia
</td><td>
- **Browser requirements**
Configurable Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=australia&ft:locale=en-US).
</td></tr></tbody>
</table>## Accessibility information
Review details on accessibility information for Configurable Workspace, such as specific requirements or compliance levels.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Accessibility information**
- **[Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=zurich&ft:locale=en-US)**
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.
Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store.
</td></tr><tr><td>
Australia
</td><td>
- **Accessibility information**
- **[Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=australia&ft:locale=en-US)**
Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.
Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store.
</td></tr></tbody>
</table>## Localization information
If there are specific localization considerations for Configurable Workspace we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Highlight information
If there are specific highlight considerations for Configurable Workspace we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- See who is active within a form with live presence and user avatars that display a contact card.
- Use the Record List component bundle to create lists for all list types and the Predicate Builder component to create conditional statements.
- Create emails, work notes, and comments while working on other tasks with a pop-out, modeless dialog in the Compose editor.
- Rename and reorder the **Emails**, **Work notes**, and **Comments** tabs in the Compose editor.
- Send emails with a digital signature that verifies you as an authentic sender and an email encryption that certifies authentic recipients.
See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=zurich&ft:locale=en-US) for more information.
</td></tr><tr><td>
Australia
</td><td>
- Add a background color to fields including unsaved fields and fields with highlighted values.
- Apply commands with keyboard shortcuts for journal fields.
- Set conditions and use the email composer within form templates.
- Edit or delete Activity stream posts, and add knowledge base links from recommended actions.
- Implement declarative actions without assuming page ownership, and override attributes without altering the base action.
See [Configurable Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=australia&ft:locale=en-US) for more information.
</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-zurich-australia/rn-combined-intro.md)
| title | Combined Configurable Workspace release notes for upgrades from Zurich to Australia |
| description | Consolidated page of all release notes for Configurable Workspace from Zurich to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-zurich-australia/australia-zurich-configurableworkspace-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-15 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |