Combined Interview management release notes for upgrades from Zurich to Australia

reference australia Updated Sep 15, 2026 4 min read australia-zurich-interviewmanagement-release-notes.md
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Consolidated page of all release notes for Interview management from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Interview management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Interview management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Interview management.

Release

Release notes

Zurich

Substitute yourself in interviews when you cannot attend it, to eliminate the time and effort of offline coordination. Initiate the substitution directly from the calendar invite or the application record page in Employee Center.

Proactively monitor interview health, identify issues, and prioritize resolutions. A configurable, extensible framework is used to define scenarios that help identify items that needs recruiters' attention on an interview record.

Australia

Substitute yourself in interviews when you cannot attend it, to eliminate the time and effort of offline coordination. Initiate the substitution directly from the calendar invite or the application record page in Employee Center.

Proactively monitor interview health, identify issues, and prioritize resolutions. A configurable, extensible framework is used to define scenarios that help identify items that needs recruiters' attention on an interview record.

## Changes

Between your current release family and Australia, some changes were made to existing Interview management features.

Release

Release notes

Zurich

Schedule interviews more efficiently with auto-populated template variables that reduce manual email editing.

Track applicants' responses to interview invites on interviews records directly.

Australia

Schedule interviews more efficiently with auto-populated template variables that reduce manual email editing.

Track applicants' responses to interview invites on interviews records directly.

## Removed

Between your current release family and Australia, some Interview management features or functionality were removed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Interview management features or functionality were deprecated.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Activation information

Review information on how to activate Interview management.

Release

Release notes

Zurich

  • Activation information

Install Interview management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Australia

  • Activation information

Install Interview management by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

## Additional requirements

If any additional requirements were introduced or changed for Interview management we have noted them here.

Release

Release notes

Zurich

  • Additional requirements

The Hiring Core application provides essential data models and shared components for Hiring Experiences. The Hiring Core application must be activated.

Australia

  • Additional requirements

The Hiring Core application provides essential data models and shared components for Hiring Experiences, and must be activated.

## Browser requirements

If any specific browser requirements were introduced or changed for Interview management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Interview management, such as specific requirements or compliance levels.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Interview management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Interview management we have noted them here.

Release

Release notes

Zurich

Zurich Patch 10

  • Substitute yourself in interviews to eliminate the time and effort of offline coordination.
  • Track interview health and take timely actions from a unified interview health tracker.

Zurich Patch 1

  • Save time by using structured workflows to schedule and manage interviews.
  • Configure interview phases and use them to schedule interviews in a more organized and planned manner, minimizing manual effort and inconsistency.
  • Schedule interviews using workflows that support both self-scheduling and direct scheduling options. Consider multiple data sources, including calendar availability and declared scheduling preferences, to minimize rescheduling and eliminate off-platform coordination. Monitor interview health centrally to manage all interviews efficiently, with built-in reminders and notifications keeping everyone informed.
  • Manage interviews by updating statuses, viewing or providing feedback, sending reminders, and rescheduling, completing, or canceling interviews as needed.
  • Streamline feedback sharing and tracking, enabling hiring managers to effectively compare applications.

See Recruitment workspace for more information.

Australia

Australia Patch 3

  • Substitute yourself in interviews to eliminate the time and effort of offline coordination.
  • Track interview health and take timely actions from a unified interview health tracker.

See Interview Management for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-zurich-australia/rn-combined-intro.md)
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