Combined Project Portfolio Management release notes for upgrades from Zurich to Australia

reference australia Updated Sep 15, 2026 6 min read australia-zurich-projectportfoliomanagement-release-notes.md
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Consolidated page of all release notes for Project Portfolio Management from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Project Portfolio Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Project Portfolio Management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Project Portfolio Management.

Release

Release notes

Zurich

  • Manage projects
    • End resource assignments when a project ends, view assignment details, and synchronize assignment dates with project dates.
    • Access and edit the resource details directly from the Resource page without switching between views.

Australia

Add and manage AI system associations directly from the AI Associations tab in Demand Management. You can select impacted AI systems or create AI systems using related links directly within the demand workflow.

Generate a concise, structured summary of any demand using the demand summarization skill through the Summarize button in the demand form. The skill reviews the demand fields and helps create a clear summary of the demand.

## Changes

Between your current release family and Australia, some changes were made to existing Project Portfolio Management features.

Release

Release notes

Zurich

  • Coral theme

Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.

The following items were added to Project Workspace:

-   Resource page to access and manage resource assignments.
-   **Sync all** button to synchronize project dates for all the resource assignments.

Australia

Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.

## Removed

Between your current release family and Australia, some Project Portfolio Management features or functionality were removed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Project Portfolio Management features or functionality were deprecated.

Release

Release notes

Zurich

Starting with the Zurich release, Resource Management reports are deprecated. You can start using the interactive Overview dashboard in Resource Management Workspace to work on reporting.

For more information on the Overview dashboard, see Using Resource Management Workspace.

Starting with the Zurich release, the Resource Allocation workbench and Capacity planning overview are removed from the product navigation of Resource Management for new customers.

Australia

  • Starting with Australia release, Scenario Planning for PPM (com.snc.ppm_scenario_planning) is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

Alternatively, Strategic Planning Workspace (for SPM pro users) or Portfolio Planning Workspace (for SPM standard users) provides the Scenario Planning capability. For details, see Scenario planning in Strategic Planning or Scenario planning in Portfolio Planning.

  • Starting with Australia release, the Project Status Report (com.sn_store_ppm.mobile) is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base. Alternatively, Project Workspace provides the Status Report capability.
  • Starting with Australia release, the PMO dashboard is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base. Alternatively, Execution dashboard provides the PMO dashboard capability.
  • Starting with Australia release, the Investment Portal is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base. Alternatively, Portfolio Planning Workspace provides the Investment Portal capability.
  • Starting Australia, Project Workbench is no longer deployed, enhanced, supported or available for activation. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.
## Activation information

Review information on how to activate Project Portfolio Management.

Release

Release notes

Zurich

  • Activation information

Project Portfolio Management is available with activation of the PPM Standard (com.snc.financial_planning_pmo) plugin. For more information on activation, see Activate.

Install Strategic Spend Tracking for PPM by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Australia

  • Activation information

Project Portfolio Management is a ServiceNow AI Platform feature that is available with activation of the PPM Standard (com.snc.financial_planning_pmo) plugin. For details, see Activate PPM Standard (Project Portfolio Management).

## Additional requirements

If any additional requirements were introduced or changed for Project Portfolio Management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Project Portfolio Management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Project Portfolio Management, such as specific requirements or compliance levels.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Project Portfolio Management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Project Portfolio Management we have noted them here.

Release

Release notes

Zurich

  • Synchronize resource assignment dates with the project end dates, and end resource assignments automatically when a project reaches its end date.
  • Manage all project-specific resource assignments in one place by accessing the resource page directly from Project Workspace.
  • Identify similar demand records based on contextual similarity in the name, description, and business case content using the identify similar records Now Assist skill.
  • Convert demands to Enterprise Agile Planning (EAP) entities, such as Epic, Feature, or Capability, directly from Demand Management.

See Project Portfolio Management for more information.

Australia

  • Update the idea and demand-related system properties by using the idea_admin or pps_admin roles.
  • Link AI systems to demands in Demand Management.
  • Generate a concise summary of a demand by using the demand summarization skill.

See Explore Project Portfolio Management for more information.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-zurich-australia/rn-combined-intro.md)
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