Combined Request Management release notes for upgrades from Zurich to Australia

reference australia Updated Sep 15, 2026 2 min read australia-zurich-requestmanagement-release-notes.md
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Consolidated page of all release notes for Request Management from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Request Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Request Management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## New features

Between your current release family and Australia, new features were introduced for Request Management.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Changes

Between your current release family and Australia, some changes were made to existing Request Management features.

Release

Release notes

Zurich

  • Coral theme

Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.

Australia

No updates for this release.

## Removed

Between your current release family and Australia, some Request Management features or functionality were removed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some Request Management features or functionality were deprecated.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Activation information

Review information on how to activate Request Management.

Release

Release notes

Zurich

  • Activation information

Request Management is a ServiceNow AI Platform feature that is active by default.

Australia

No updates for this release.

## Additional requirements

If any additional requirements were introduced or changed for Request Management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Request Management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for Request Management, such as specific requirements or compliance levels.

Release

Release notes

Zurich

  • Accessibility information
    • Dark theme

The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for Request Management we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for Request Management we have noted them here.

Release

Release notes

Zurich

Coral is the new default theme for Next Experience and Core UI, offering a more modern experience.

See Request Management for more information.

Australia

No updates for this release.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-zurich-australia/rn-combined-intro.md)
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