Combined Agent Client Collector release notes for upgrades from Zurich to Brazil

reference brazil Updated Nov 6, 2026 6 min read brazil-zurich-agentclientcollector-release-notes.md
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Consolidated page of all release notes for Agent Client Collector from Zurich to Brazil.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Agent Client Collector release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Agent Client Collector to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## New features

Between your current release family and Brazil, new features were introduced for Agent Client Collector.

Release

Release notes

Zurich

Starting in version 6.0.0, perform selective and high-volume upgrades on ACC agents when not using a MID Server by using products such as DEX and ACC-VC.

Starting in version 6.0.0, verify that an agent is functioning properly by performing a self-test on the agent.

Starting in version 6.0.0, view a list of agents and their statuses on the ACC Workspace dashboard.

Starting in version 3.15.0, monitor Linux events using Linux event checks.

Starting in version 1.5.0, use ACC-VC to discover MSSQL components in your environment.

Starting in version 1.5.0, gather software information with ACC-VC using software identification (SWID) tags on an agent and a ServiceNow® instance.

Starting in version 6.0.0, benefit from enhanced debug logging by sending all debug statements to a log file

Starting in version 5.0, configure a schedule by which to rotate Agent Client Collector certificates which enable communication between agents and ITOM Cloud Services. Rotating certificates ensures that when a certificate expires, a new certificate is in place.

Starting in version 5.0, upgrade large numbers of Agent Client Collector agents at a time that are running on macOS. This extends the existing high-volume upgrade capabilities available for Windows and Linux in the 4.3.0 release.

Starting in version 5.0, the IMDSv2 endpoint for metadata discovery is invoked when using Agent Client Collector in an AWS EC2 environment.

Starting in version 5.0, view errors that occur before or after the registration process when Agent Client Collector connects to the instance. This provides enhanced debugging capabilities by enabling you to view issues in the instance, without requiring direct access to the agent logs.

Starting in version 5.0, disable only those checks that are causing high CPU usage while in CPU protection mode. It is still possible to disable all checks and completely stop data collection while in CPU protection mode.

In a Windows environment, Agent Client Collector has improved the accuracy of how check CPU usage is monitored.

Starting in version 5.0, configuration data files have a maximum size of 10MB.

Starting in version 5.0, enable easier connection of Agent Client Collector to a proxy server by using a proxy auto-configuration (PAC) file.

Starting in version 3.15.0, GCP checks provide added support to configure metrics through a configuration file in JSON format.

Starting in version 1.3.0, use the Agent Client Collector for Visibility Content to discover TLS/SSL certificates used by the ports running on the server's configuration items (CIs). Certificate Inventory and Management uses the certificate data to manage the TLS/SSL certificate life cycle.

Starting in version 1.3.0, use File-based Discovery in a macOS environment.

Starting in version 1.3.0, collect data more efficiently by invoking non-osqueryd data collection.

Australia

No updates for this release.

Brazil

No updates for this release.

## Changes

Between your current release family and Brazil, some changes were made to existing Agent Client Collector features.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Removed

Between your current release family and Brazil, some Agent Client Collector features or functionality were removed.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Deprecations

Between your current release family and Brazil, some Agent Client Collector features or functionality were deprecated.

Release

Release notes

Zurich

Agent Client Collector Security Incident Response is no longer supported. For details on replacement options, see the Deprecation guidance for Agent Client Collector Security Incident Response [KB2249776] article in the Now Support Knowledge Base.

Australia

No updates for this release.

Brazil

No updates for this release.

## Activation information

Review information on how to activate Agent Client Collector.

Release

Release notes

Zurich

  • Activation information

Agent Client Collector is available with activation of the Agent Client Collector Framework plugin (sn_agent) and the Agent Client Collector Monitoring plugin (sn_itmon) in an instance on which Event Management is installed.

Important: Agent Client Collector is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Australia

No updates for this release.

Brazil

No updates for this release.

## Additional requirements

If any additional requirements were introduced or changed for Agent Client Collector we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for Agent Client Collector we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Accessibility information

Review details on accessibility information for Agent Client Collector, such as specific requirements or compliance levels.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Localization information

If there are specific localization considerations for Agent Client Collector we have noted them here.

Release

Release notes

Zurich

No updates for this release.

Australia

No updates for this release.

Brazil

No updates for this release.

## Highlight information

If there are specific highlight considerations for Agent Client Collector we have noted them here.

Release

Release notes

Zurich

  • Discover TLS/SSL certificates using Agent Client Collector for Visibility Content certificate Discovery.
  • Enhance data collection by disabling only those checks with high resource usage, allowing data collection to continue for other checks.
  • Improve troubleshooting capabilities by viewing errors that occur before and after the registration process in the ServiceNow instance.
  • Use file-based Discovery in a macOS environment.

See Agent Client Collector for more information.

Australia

No updates for this release.

Brazil

No updates for this release.

**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-zurich-brazil/rn-combined-intro.md)
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