Combined On-Call Onboarding release notes for upgrades from Zurich to Brazil
Consolidated page of all release notes for On-Call Onboarding from Zurich to Brazil.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family On-Call Onboarding release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading On-Call Onboarding to Brazil
Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, new features were introduced for On-Call Onboarding.
|
Release |
Release notes |
|---|---|
|
Zurich |
Admins with the rota_admin role can now onboard many teams onto on-call rotations in a single guided flow, instead of configuring each team one-by-one in On-Call Scheduling. Select the On-Call Bulk Onboarding in Service Operations Workspace (SOW). The bulk on-call schedule setup wizard generates a pre-populated Excel workbook for the teams selected in the shift-template step. This template helps admins only need to fill in team member names per shift and rotation settings before uploading it back into the wizard. |
|
Australia |
Admins with the rota_admin role can now onboard many teams onto on-call rotations in a single guided flow, instead of configuring each team one-by-one in On-Call Scheduling. Select the On-Call Bulk Onboarding in Service Operations Workspace (SOW). The bulk on-call schedule setup wizard generates a pre-populated Excel workbook for the teams selected in the shift-template step. This template helps admins only need to fill in team member names per shift and rotation settings before uploading it back into the wizard. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some changes were made to existing On-Call Onboarding features.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some On-Call Onboarding features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Between your current release family and Brazil, some On-Call Onboarding features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Review information on how to activate On-Call Onboarding.
|
Release |
Release notes |
|---|---|
|
Zurich |
Install On-Call Onboarding by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Zurich Patch 11 or later is required to install and use the On-Call Onboarding. Important: On-Call Onboarding is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Australia |
Install On-Call Onboarding by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Australia Patch 4 or later is required to install and use the On-Call Onboarding. Important: On-Call Onboarding is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Brazil |
No updates for this release. |
If any additional requirements were introduced or changed for On-Call Onboarding we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If any specific browser requirements were introduced or changed for On-Call Onboarding we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
Review details on accessibility information for On-Call Onboarding, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If there are specific localization considerations for On-Call Onboarding we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
|
Brazil |
No updates for this release. |
If there are specific highlight considerations for On-Call Onboarding we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
See Create on-call schedules for multiple groups for more information. |
|
Australia |
See Create on-call schedules for multiple groups for more information. |
|
Brazil |
No updates for this release. |
--- title: Combined On-Call Onboarding release notes for upgrades from Zurich to Brazil description: Consolidated page of all release notes for On-Call Onboarding from Zurich to Brazil. locale: en-US canonical_url: https://www.servicenow.com/docs/r/delta-zurich-brazil/brazil-zurich-oncallonboarding-release-notes.html release: brazil topic_type: reference last_updated: "2026-11-06" reading_time_minutes: 4 breadcrumb: [Products combined by family] --- # Combined On-Call Onboarding release notes for upgrades from Zurich to Brazil Consolidated page of all release notes for On-Call Onboarding from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family On-Call Onboarding release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading On-Call Onboarding to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Brazil, new features were introduced for On-Call Onboarding. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> - **[Bulk on-call schedule setup wizard](https://www.servicenow.com/docs/access?context=oc-create-bulk-schedule-onboarding&family=zurich&ft:locale=en-US)** Admins with the rota\_admin role can now onboard many teams onto on-call rotations in a single guided flow, instead of configuring each team one-by-one in On-Call Scheduling. Select the **On-Call Bulk Onboarding** in Service Operations Workspace \(SOW\). - **[Excel-based bulk roster template for upload](https://www.servicenow.com/docs/access?context=oc-bulk-schedule-roster-template&family=zurich&ft:locale=en-US)** The bulk on-call schedule setup wizard generates a pre-populated Excel workbook for the teams selected in the shift-template step. This template helps admins only need to fill in team member names per shift and rotation settings before uploading it back into the wizard. </td></tr><tr><td> Australia </td><td> - **[Bulk on-call schedule setup wizard](https://www.servicenow.com/docs/access?context=oc-create-bulk-schedule-onboarding&family=australia&ft:locale=en-US)** Admins with the rota\_admin role can now onboard many teams onto on-call rotations in a single guided flow, instead of configuring each team one-by-one in On-Call Scheduling. Select the **On-Call Bulk Onboarding** in Service Operations Workspace \(SOW\). - **[Excel-based bulk roster template for upload](https://www.servicenow.com/docs/access?context=oc-bulk-schedule-roster-template&family=australia&ft:locale=en-US)** The bulk on-call schedule setup wizard generates a pre-populated Excel workbook for the teams selected in the shift-template step. This template helps admins only need to fill in team member names per shift and rotation settings before uploading it back into the wizard. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Changes Between your current release family and Brazil, some changes were made to existing On-Call Onboarding features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Brazil, some On-Call Onboarding features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Brazil, some On-Call Onboarding features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate On-Call Onboarding. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> - **Activation information** Install On-Call Onboarding by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Zurich Patch 11 or later is required to install and use the On-Call Onboarding. **Important:** On-Call Onboarding is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. </td></tr><tr><td> Australia </td><td> - **Activation information** Install On-Call Onboarding by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Australia Patch 4 or later is required to install and use the On-Call Onboarding. **Important:** On-Call Onboarding is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for On-Call Onboarding we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for On-Call Onboarding we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for On-Call Onboarding, such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for On-Call Onboarding we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for On-Call Onboarding we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> - Onboard many teams onto on-call rotations at once — shift templates, rosters, and escalation policies — instead of configuring each team one at a time. - Keep bulk schedule setup safe with per-team rollback: if one team's setup fails, the rest of the batch still completes. See [Create on-call schedules for multiple groups](https://www.servicenow.com/docs/access?context=oc-create-bulk-schedule-onboarding&family=zurich&ft:locale=en-US) for more information. </td></tr><tr><td> Australia </td><td> - Onboard many teams onto on-call rotations at once — shift templates, rosters, and escalation policies — instead of configuring each team one at a time. - Keep bulk schedule setup safe with per-team rollback: if one team's setup fails, the rest of the batch still completes. See [Create on-call schedules for multiple groups](https://www.servicenow.com/docs/access?context=oc-create-bulk-schedule-onboarding&family=australia&ft:locale=en-US) for more information. </td></tr><tr><td> Brazil </td><td> No updates for this release. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/delta-zurich-brazil/rn-combined-intro.md)
| title | Combined On-Call Onboarding release notes for upgrades from Zurich to Brazil |
| description | Consolidated page of all release notes for On-Call Onboarding from Zurich to Brazil. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/delta-zurich-brazil/brazil-zurich-oncallonboarding-release-notes.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |