Customize tab label in Agent Workspace for HR Case Management
Customize tab labels to display case field values, making it easier to identify cases when multiple tabs are open.
Before you begin
Role required: admin
Procedure
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Navigate to All > Now Experience Framework > Experiences.
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Select HR Agent Workspace.
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Under the UX Page Properties tab, select caseTabTitleField property.
The field value to be displayed on the tab title can be configured here.
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In the Value field, provide the key value pair.
The key being the table name, and the value being the field value. For example, "sn_hr_core_case": "opened_for". The value field has to be a valid JSON.
Tab titles can also contain multiple fields. The key value remains the table name, but the value can be a list of strings. For example: "sn_hr_core_case": ["opened_for", "number"].
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Select Update.
---
title: Customize tab label in Agent Workspace for HR Case Management
description: Customize tab labels to display case field values, making it easier to identify cases when multiple tabs are open.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/agent-workspace-for-hr-case-management/customise-tab-lable-agent-ws.html
release: brazil
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Agent Workspace, HR Service Delivery, Employee Service Management]
---
# Customize tab label in Agent Workspace for HR Case Management
Customize tab labels to display case field values, making it easier to identify cases when multiple tabs are open.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Now Experience Framework** > **Experiences**.
2. Select HR Agent Workspace.
3. Under the UX Page Properties tab, select **caseTabTitleField** property.
The field value to be displayed on the tab title can be configured here.
4. In the **Value** field, provide the key value pair.
The key being the table name, and the value being the field value. For example, "sn\_hr\_core\_case": "opened\_for". The value field has to be a valid JSON.
Tab titles can also contain multiple fields. The key value remains the table name, but the value can be a list of strings. For example: "sn\_hr\_core\_case": \["opened\_for", "number"\].
5. Select **Update**.
| title | Customize tab label in Agent Workspace for HR Case Management |
| description | Customize tab labels to display case field values, making it easier to identify cases when multiple tabs are open. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/agent-workspace-for-hr-case-management/customise-tab-lable-agent-ws.html |
| release | brazil |
| product | Agent Workspace for HR Case Management |
| classification | agent-workspace-for-hr-case-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseAgent WorkspaceHR Service DeliveryEmployee Service Management |