Customize related lists in Agent Workspace for HR Case Management

task brazil Updated Sep 10, 2026 1 min read related-lists-aws.md
Raw file servicenow.com

Configure which related lists appear on HR cases and set their display order.

Before you begin

Role required: sn_hr_agent_ws.admin

Procedure

  1. Navigate to All > HR Case Management > All HR Cases > All.

  2. Select the case that you want to customize related lists for.

  3. Select the additional actions icon ([Omitted image "Form_MenuIcon.png"]).

  4. Navigate to Configure > Related lists.

  5. Select the related lists and the desired order.

  6. In View name, select Workspace UIB.

  7. Select Save.

Search documentation
Search document titles and file paths on the brazil branch