Alumni profile

concept brazil Updated Sep 10, 2026 1 min read alumni-profile.md
Raw file servicenow.com

Update your personal details and maintain your employment history in your Alumni profile.

Role required: sn_asc.alumni

The Profile option under your name contains various widgets to manage your data like, legacy and latest employment details, personal details, documents, and preferences.

Other employment details

Your latest employment details for all the companies you’ve worked with.

[Omitted image "alumni-profile-emp-details.png"] Alt text: Alumni other employment details

For more information, see Add other employment details.

Past employment details

Your legacy employment details in the organization appear here automatically from your ex-HR profile. If any details are missing, create a service request to update them.

[Omitted image "alumni-profile-sn-emp-details.png"] Alt text: Past employment details

Note: If this section doesn’t show your details, your HR profile has been purged. Select the Request profile update button to create a service request. Provide your employment details, and an agent creates a new HR profile and update it.

Personal details

Your personal details are retrieved and displayed here automatically from your ex-HR profile. You can edit all your personal details, except for your personal email ID.

Note: In cases your alumni account is created through the automated offboarding process, the relevant details are automatically retrieved from the HR profile.

[Omitted image "alumni-profile-personal-details.png"] Alt text: Personal details

For more information, see Edit personal details.

Documents

Access your documents shared through the service requests directly from your profile.

[Omitted image "alumni-profile-documents.png"] Alt text: Documents

Preferences

Enable or disable email notifications for recommended job opportunities, news, and event updates.

[Omitted image "alumni-profile-preferences.png"] Alt text: Preferences

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