Set up Microsoft Outlook integration in Career Conversations
concept brazil Updated Sep 10, 2026 1 min read outlook-integration-cc.md
Perform the following steps to set up an integration with Microsoft Outlook
- Create a connection with Microsoft Exchange Online
Integrate the Career Conversations ServiceNow instance and Microsoft Exchange Online account by creating a custom OAuth application in Microsoft Exchange Online to authenticate ServiceNow requests. - Configure Microsoft Azure
Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online. - Configure the webhook registry of Microsoft Exchange Online spoke in Career Conversations
Configure callback URL for communication between the Career Conversations application and Microsoft Exchange Online calendar. - Set system properties for Microsoft Outlook integration
Use system properties to enable integration between Career Conversations and Microsoft® Outlook® so you can simultaneously create and schedule conversations with the Career Conversations app.
Parent Topic:Install and configure Career Conversations
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--- title: Set up Microsoft Outlook integration in Career Conversations description: Perform the following steps to set up an integration with Microsoft Outlook locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/career-conversations/outlook-integration-cc.html release: brazil product: Career Conversations classification: career-conversations topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Install and configure Career Conversations, Career Conversations, Growth Experiences, HR Service Delivery, Employee Service Management] --- # Set up Microsoft Outlook integration in Career Conversations Perform the following steps to set up an integration with Microsoft Outlook - **[Create a connection with Microsoft Exchange Online](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/career-conversations/set-up-ms-exhchange-cc.md)** Integrate the Career Conversations ServiceNow instance and Microsoft Exchange Online account by creating a custom OAuth application in Microsoft Exchange Online to authenticate ServiceNow requests. - **[Configure Microsoft Azure](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/career-conversations/ms-outlook-azure-cc.md)** Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online. - **[Configure the webhook registry of Microsoft Exchange Online spoke in Career Conversations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/career-conversations/webhook-registry-cc.md)** Configure callback URL for communication between the Career Conversations application and Microsoft Exchange Online calendar. - **[Set system properties for Microsoft Outlook integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/career-conversations/egd-admin-sys-properties-outlook.md)** Use system properties to enable integration between Career Conversations and Microsoft® Outlook® so you can simultaneously create and schedule conversations with the Career Conversations app. **Parent Topic:**[Install and configure Career Conversations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/career-conversations/egd-activities-install-config.md)
| title | Set up Microsoft Outlook integration in Career Conversations |
| description | Perform the following steps to set up an integration with Microsoft Outlook |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/career-conversations/outlook-integration-cc.html |
| release | brazil |
| product | Career Conversations |
| classification | career-conversations |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Install and configure Career ConversationsCareer ConversationsGrowth ExperiencesHR Service DeliveryEmployee Service Management |