Map handheld computing devices assigned to employees

task brazil Updated Sep 10, 2026 1 min read add-user-handheld-devices.md

Map handheld computing devices that are assigned to employees and running the Zebra MotionWorks software to record proximity logs for contact tracing using those devices.

Before you begin

Handheld computing device data is stored in the Handheld Computing Device [cmdb_ci_handheld_computing] table. The table is installed with the CMDB CI Class Models application available on the ServiceNow Store. Ensure that you have that application installed and active. For more information, see CMDB CI Class Models.

Role required: sn_imt_tracing.wearable_manager

About this task

You can also import your handheld computing devices data from an Excel spreadsheet that you use with the Zebra MotionWorks software. For more information, see Easy import data from a list.

Procedure

Navigate to All > Contact Tracing > Wi-Fi Access Management > Handheld Devices.
Click New.

On the form, fill in the following fields required for contact tracing.

Field	Description
Name	Unique name of the handheld computing device.
Asset tag	Unique ID to identify the handheld computing device.
Serial number	Unique serial number of the handheld computing device.
Assigned to	Name of the employee who has the handheld computing device.

Click Submit.

Result

A mapping of the handheld computing device and the employee to whom it is assigned is created.

Parent Topic:Setting up Contact Tracing

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---
title: Map handheld computing devices assigned to employees
description: Map handheld computing devices that are assigned to employees and running the Zebra MotionWorks software to record proximity logs for contact tracing using those devices.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/contact-tracing/add-user-handheld-devices.html
release: brazil
product: Contact Tracing
classification: contact-tracing
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Contact Tracing, Contact Tracing, Safe Workplace, Health and Safety, Employee Service Management]
---

# Map handheld computing devices assigned to employees

Map handheld computing devices that are assigned to employees and running the Zebra MotionWorks software to record proximity logs for contact tracing using those devices.

## Before you begin

Handheld computing device data is stored in the Handheld Computing Device \[cmdb\_ci\_handheld\_computing\] table. The table is installed with the CMDB CI Class Models application available on the ServiceNow Store. Ensure that you have that application installed and active. For more information, see [CMDB CI Class Models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/cmdb-ci-class-models-iot.md).

Role required: sn\_imt\_tracing.wearable\_manager

## About this task

You can also import your handheld computing devices data from an Excel spreadsheet that you use with the Zebra MotionWorks software. For more information, see [Easy import data from a list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/c_EasyImport.md).

## Procedure

1.  Navigate to **All** &gt; **Contact Tracing** &gt; **Wi-Fi Access Management** &gt; **Handheld Devices**.

2.  Click **New**.

3.  On the form, fill in the following fields required for contact tracing.

    |Field|Description|
    |-----|-----------|
    |Name|Unique name of the handheld computing device.|
    |Asset tag|Unique ID to identify the handheld computing device.|
    |Serial number|Unique serial number of the handheld computing device.|
    |Assigned to|Name of the employee who has the handheld computing device.|

4.  Click **Submit**.


## Result

A mapping of the handheld computing device and the employee to whom it is assigned is created.

**Parent Topic:**[Setting up Contact Tracing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contact-tracing/set-up-contact-tracing.md)