Manage expected response mappings for contract analysis
Manage expected response mappings for contract analysis by updating the expected response for the fields of a use case, deactivating the mappings when not in use, or deleting them when no longer required.
Before you begin
Role required: sn_cm_gen_ai.ai_contract_config, sn_cm_contract_config
Procedure
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Navigate to All > Admin Center > AI Admin Hub to access the AI Skills tab of the AI Admin Hub console.
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Navigate to Employee > CM Pro.
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On the Contract analysis tile, select Edit Configuration.
[Omitted image "cmpro-na-active-skills.png"] Alt text: Active skills in Contract management pro.
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In the skill guided setup, select Expected response mappings.
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Select the actions icon [Omitted image "cmpro-na-three-dot-icon.png"] Alt text: Actions icon. on the expected response mapping that you want to update, delete, or deactivate.
[Omitted image "cmpro-na-edit-response-map.png"] Alt text: Actions available for fields mapped to expected responses for contract analysis use cases.
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Edit
Update the expected response for the fields of a use case.
For more information on clause mapping, see Map a field to an expected response.
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Deactivate
Deactivate an expected response mapping to temporarily make it unavailable for the skill.
The Reactivate options appears when a expected response mapping is deactivated. Use this option to activate a expected response mapping.
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Delete
Delete an expected response mapping when it is no longer required for the skill.
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Result
AI uses the updated response mappings to identify non-standard clauses in a contract document.
Parent Topic:Manage AI skills
Related topics
Manage use cases for ServiceNow Otto for Contract Management Pro
Manage use case mappings for ServiceNow Otto for Contract Management Pro
Manage clause mappings for contract analysis
Deactivate skills for ServiceNow Otto for Contract Management Pro
---
title: Manage expected response mappings for contract analysis
description: Manage expected response mappings for contract analysis by updating the expected response for the fields of a use case, deactivating the mappings when not in use, or deleting them when no longer required.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cmpro-manage-expected-response.html
release: brazil
product: Contract Management Pro
classification: contract-management-pro
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [Update expected response mappings, Modify expected response mappings, Edit expected response mappings, Delete expected response mappings, Deactivate expected response mappings]
breadcrumb: [Manage AI skills, Manage, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---
# Manage expected response mappings for contract analysis
Manage expected response mappings for contract analysis by updating the expected response for the fields of a use case, deactivating the mappings when not in use, or deleting them when no longer required.
## Before you begin
Role required: sn\_cm\_gen\_ai.ai\_contract\_config, sn\_cm\_contract\_config
## Procedure
1. Navigate to **All** > **Admin Center** > **AI Admin Hub** to access the **AI Skills** tab of the AI Admin Hub console.
2. Navigate to **Employee** > **CM Pro**.
3. On the **Contract analysis** tile, select **Edit Configuration**.
\[Omitted image "cmpro-na-active-skills.png"\] Alt text: Active skills in Contract management pro.
4. In the skill guided setup, select **Expected response mappings**.
5. Select the actions icon \[Omitted image "cmpro-na-three-dot-icon.png"\] Alt text: Actions icon. on the expected response mapping that you want to update, delete, or deactivate.
\[Omitted image "cmpro-na-edit-response-map.png"\] Alt text: Actions available for fields mapped to expected responses for contract analysis use cases.
- **Edit**
Update the expected response for the fields of a use case.
For more information on clause mapping, see [Map a field to an expected response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cmpro-na-exp-res-mapping.md).
- **Deactivate**
Deactivate an expected response mapping to temporarily make it unavailable for the skill.
The **Reactivate** options appears when a expected response mapping is deactivated. Use this option to activate a expected response mapping.
- **Delete**
Delete an expected response mapping when it is no longer required for the skill.
## Result
AI uses the updated response mappings to identify non-standard clauses in a contract document.
**Parent Topic:**[Manage AI skills](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cmpro-ai-skills-manage.md)
**Related topics**
[Manage use cases for ServiceNow Otto for Contract Management Pro]()
[Manage use case mappings for ServiceNow Otto for Contract Management Pro]()
[Manage clause mappings for contract analysis]()
[Deactivate skills for ServiceNow Otto for Contract Management Pro]()
[Map a field to an expected response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cmpro-na-exp-res-mapping.md)
| title | Manage expected response mappings for contract analysis |
| description | Manage expected response mappings for contract analysis by updating the expected response for the fields of a use case, deactivating the mappings when not in use, or deleting them when no longer required. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cmpro-manage-expected-response.html |
| release | brazil |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | Update expected response mappingsModify expected response mappingsEdit expected response mappingsDelete expected response mappingsDeactivate expected response mappings |
| breadcrumb | Manage AI skillsManageContract Management ProLegal and Contract OperationsEmployee Service Management |