Configure conversational search tables

task brazil Updated Sep 10, 2026 1 min read cmpro-na-kg-table.md
Raw file servicenow.com

Use Knowledge graph tags to identify which tables should be used for answering natural language questions in conversational search.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Knowledge Graph Designer.

  2. Search and open the Conversational contracts search knowledge tag.

  3. Select Edit tag.

  4. Select the Unlock tables ([Omitted image "wsd-unlock-connectors-list-icon.png"] Alt text: Unlock tables icon) icon.

  5. In the Select Tables field, add the tables that should be used in conversational search.

    [Omitted image "cmpro-na-converse-add-tables.png"] Alt text: Configure tables to be considered for conversational search

  6. Select Next.

  7. Select Update Tag.

Result

Records from the added tables are searched when responding to conversational search queries.

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