Post-upgrade steps for ServiceNow Otto for Contract Management Pro

task brazil Updated Sep 10, 2026 2 min read cmpro-na-upgrade-steps.md
Raw file servicenow.com

If you are upgrading to ServiceNow Otto for Contract Management Pro from Yokohama (Patch 2 and lower) or Xanadu (Patch 8 and lower), and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Definition > Fix Scripts.

  2. In the Name field, search for Upsert DI skill config.

  3. In the script, add the use case ids that you want to migrate to the AI Admin Hub console.

    [Omitted image "cmpro-na-upgrade-script.png"] Alt text: Use case ids added tn the script box of the fix script.

  4. Select Run Fix Script.

Result

Your customized use cases are migrated to the AI Admin Hub console.

Parent Topic:Configure AI capabilities

Related topics

Configure data permissions for AI skills

Select large language models for use cases in ServiceNow Otto for Contract Management Pro

Configuring contract metadata extraction

Configuring contract analysis

Configuring contract obligation extraction

Configuring agentic workflows in ServiceNow Otto for Contract Management Pro

Configuring contract metadata extraction

Configuring contract analysis

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