Map a use case for contract analysis

task brazil Updated Mar 12, 2026 3 min read cmpro-na-usecase-mappings-ca.md
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Map a use case to specific tables, and define conditions to apply the use case for contract analysis.

Before you begin

Ensure that the application is in Global or ServiceNow Otto for Contract Management Pro scope. If you are configuring the use case mapping in different application scope, add the scoped ACL to the Use Case Mapping table (sn_cm_gen_ai_usecase_configuration).

Role required: sn_cm_gen_ai.ai_contract_config, sn_cm_core.contract_config

Procedure

  1. Navigate to All > Admin Center > AI Admin Hub to access the AI Skills tab of the AI Admin Hub console.

  2. Navigate to Employee > CM Pro.

  3. Select Activate skill on the skill you want to activate.

    [Omitted image "cmpro-NA-skills.png"] Alt text: AI skills available for Contract Management Pro.

  4. In the General details page, view the skill details and select Save and continue.

  5. In the Use case page, select Save and continue.

    For more information on creating a use case, see Create use cases for contract analysis.

  6. In the Clause mappings page, select Save and continue.

    For more information on mapping a field group to a clause, see Map a field group to a clause.

  7. In the Expected response mappings page, select Save and continue.

    For more information on mapping a field to an expected response, see Map a field to an expected response.

  8. In the Use case mappings page, select New.

  9. On the form, fill in the fields.

Field

Description

Name

Unique name of the use case mapping.

Use case

The use case used to analyze contract for non-standard or missing clauses.Note: Only active use cases for contract analysis are displayed in the list.

Contract type

The contract type for which the use case will apply.Note: Only active contract types are displayed in the list.

Order

Order in which the use case will apply.If multiple use cases meet the same conditions, the use case with the lowest order number is applied first.

Request table

Note:

  • The Contract Request table [sn_cm_core_contract_request] is selected by default to centralize the configuration on a single table and improve reusability across product lines. You can choose to configure the use case mapping on a different table.
  • For standalone requests the configurations should be done on the Contract Request table [sn_cm_core_contract_request].

Request conditions

Conditions under which the use case is applicable.For more information on using the condition builder, see Create a condition statement using the condition builder.

10. Select **Save**.

Result

The use case is mapped to specific tables and conditions. AI applies the use case for contract analysis when the conditions are met.

Parent Topic:Configuring contract analysis

Related topics

Create use cases for contract analysis

Map a field group to a clause

Map a field to an expected response

Create use cases for contract analysis

Keywords Contract analysisContract use case mappingContract analysis use case mappingNow Assist use case mappingNow Assist in contract management proServiceNow Otto for contract management proAI for contract management pro
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