Contract analysis playbook tool messages
Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request.
Playbook tool messages
The messages that the playbook tool can return, and the condition that triggers each message, are described in the following table.
| Condition | Message |
|---|---|
| The contract request number is not valid. | This contract request number is invalid. Check the number and try again. |
| You do not have access to the contract. | You do not have access to view this contract. Contact your administrator for access. |
| No contract request number is provided. | Enter a contract request number to proceed. |
| The contract request number or document revision is not found. | The contract request number or document revision was not found. Verify both and try again. |
| The document revision cannot be found. | The contract document revision could not be found. Verify you are working with the correct version. |
| The selected document revision is not the latest. | This document revision is outdated. Open the latest version to continue. |
| The contract request is in a state that does not allow contract analysis. | This action isn't available because the contract request is in an not in Work in Progress state. |
| The specified playbook name is not found. | The Contract Negotiation playbook was not found. Verify the playbook name and try again. |
| The contract type is not valid. | The contract type is invalid. Check the contract type and try again. |
| The contract request has more than one contract type. | Multiple contract types are associated with this contract request. Select one to continue. |
| Active playbooks exist for the contract type, but none match the contract request conditions. | No playbook matched this contract request's conditions. Select one of the available playbooks for this contract type to proceed. |
Parent Topic:Contract Management Pro reference
Related topics
Components installed with Contract Management Pro
Components installed with Contract Workspace
Components installed with Analytics Pack for Contract Management Pro
Contract request State and Contract document status in Contract Management Pro
Amendment and renewal interaction messages
Properties installed to configure expiry notifications
Properties installed to configure contracts integrations
Expiring Contracts Condition form fields
Obligation Management notifications
Contract Analysis Playbook form
Contract request ticket page actions
Default availability of out-of-the-box record producers
--- title: Contract analysis playbook tool messages description: Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cmpro-negotiation-tool-messages.html release: brazil product: Contract Management Pro classification: contract-management-pro topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 4 keywords: [Contract negotiation, Playbook tool messages, Error messages, reference] breadcrumb: [Reference, Contract Management Pro, Legal and Contract Operations, Employee Service Management] --- # Contract analysis playbook tool messages Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request. ## Playbook tool messages The messages that the playbook tool can return, and the condition that triggers each message, are described in the following table. |Condition|Message| |---------|-------| |The contract request number is not valid.|This contract request number is invalid. Check the number and try again.| |You do not have access to the contract.|You do not have access to view this contract. Contact your administrator for access.| |No contract request number is provided.|Enter a contract request number to proceed.| |The contract request number or document revision is not found.|The contract request number or document revision was not found. Verify both and try again.| |The document revision cannot be found.|The contract document revision could not be found. Verify you are working with the correct version.| |The selected document revision is not the latest.|This document revision is outdated. Open the latest version to continue.| |The contract request is in a state that does not allow contract analysis.|This action isn't available because the contract request is in an not in Work in Progress state.| |The specified playbook name is not found.|The Contract Negotiation playbook was not found. Verify the playbook name and try again.| |The contract type is not valid.|The contract type is invalid. Check the contract type and try again.| |The contract request has more than one contract type.|Multiple contract types are associated with this contract request. Select one to continue.| |Active playbooks exist for the contract type, but none match the contract request conditions.|No playbook matched this contract request's conditions. Select one of the available playbooks for this contract type to proceed.| **Parent Topic:**[Contract Management Pro reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-ref.md) **Related topics** [Components installed with Contract Management Pro]() [Components installed with Contract Workspace]() [Components installed with Analytics Pack for Contract Management Pro]() [Contract request State and Contract document status in Contract Management Pro]() [Amendment and renewal interaction messages]() [Signatory roles]() [Clause Variation form]() [Contract Configuration form]() [Properties installed to configure expiry notifications]() [Properties installed to configure contracts integrations]() [Expiring Contracts Condition form fields]() [Action assignment form]() [UFX Add on Event mapping form]() [Obligation form]() [Obligation Management notifications]() [Contract Analysis Playbook form]() [Contract request ticket page actions]() [Default availability of out-of-the-box record producers]() [Contract Management Pro glossary]() [Contract Management solutions]()
| title | Contract analysis playbook tool messages |
| description | Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cmpro-negotiation-tool-messages.html |
| release | brazil |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| keywords | Contract negotiationPlaybook tool messagesError messagesreference |
| breadcrumb | ReferenceContract Management ProLegal and Contract OperationsEmployee Service Management |