Cancel the signature process
task brazil Updated Sep 10, 2026 1 min read cncore-cancel-a-manual-signature.md
Cancel a signature process for contract documents that have been sent to signatories.
Before you begin
Role required: sn_cm_core.contract_fulfiller
About this task
The state of the contract request should be Awaiting signature.
Procedure
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Navigate to the workspace.
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Open the contract request.
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On the Standard Ticket page, from the Actions menu, select Cancel signature.
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On the confirmation window, select Cancel signature.
Result
The contract status updates to Signature cancelled. For wet signature and electronic signature, a notification email is sent to all signatories. For offline signature, no notification email is sent to the signatories.
Parent Topic:Signature workflow for a contract request
44 lines · 1.5 KB
--- title: Cancel the signature process description: Cancel a signature process for contract documents that have been sent to signatories. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-cancel-a-manual-signature.html release: brazil product: Contract Management Pro classification: contract-management-pro topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Signature workflow for a contract request, Common contract request tasks, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management] --- # Cancel the signature process Cancel a signature process for contract documents that have been sent to signatories. ## Before you begin Role required: sn\_cm\_core.contract\_fulfiller ## About this task The state of the contract request should be Awaiting signature. ## Procedure 1. Navigate to the workspace. 2. Open the contract request. 3. On the Standard Ticket page, from the **Actions** menu, select **Cancel signature**. 4. On the confirmation window, select **Cancel signature**. ## Result The contract status updates to Signature cancelled. For wet signature and electronic signature, a notification email is sent to all signatories. For offline signature, no notification email is sent to the signatories. **Parent Topic:**[Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-signature-workflow.md)
| title | Cancel the signature process |
| description | Cancel a signature process for contract documents that have been sent to signatories. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-cancel-a-manual-signature.html |
| release | brazil |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Signature workflow for a contract requestCommon contract request tasksUseContract Management ProLegal and Contract OperationsEmployee Service Management |