Modify signatories
Modify signatories while a signature workflow is in progress.
Before you begin
- Configure the system property maximum_signature_pause_duration to define the time duration for which the signature workflow is be paused after you select to modify signatories option. The minimum value that can be set is 8 hours and the maximum is 24 hours. For more information, see Configure signature pause duration when modifying signatories.
- Modify signatories option is only available for wet signature workflow and Electronic signature workflow with Docusign electronic signature provider integration.
Role required: sn_cm_core.contract_fulfiller
About this task
Use the Modify signatories option to pause the signature process when you want to add, modify, reorder or remove a signatory. If the signature process is not resumed within the configured time duration (as defined by the system property maximum_signature_pause_duration), any changes made to the signatories are automatically reverted, and the signature process resumes from its previous state.
- You can select the option to modify signatories only when the contract request is in Awaiting signature state.
- You can only remove, modify, or reorder signatories who have not yet signed the contract document.
- When the signature process is paused, signatories with pending signature task will not be able to access the contract document from the already received signature request email.
- For signature block based contract requests, you can perform add modify, remove and reorder actions.
- For participant based contract requests, you can only perform modify and reorder actions.
Procedure
-
Navigate to your workspace.
-
Open the contract request which is in Awaiting signature state.
-
Select Modify signatories.
- The Contract Status updates to Signature Paused.
- The activity stream records the modify signatories action.
-
Select Modify on the confirmation screen.
-
Navigate to Signatories tab.
-
Modify signatories.
|
Action |
Steps |
|---|---|
|
Add signatories |
|
|
Edit signatory |
Signatory details page is displayed.
|
|
Reorder signatories |
To group two or more signatories to sign at the same time, assign them the same signing order.
|
|
Remove signatories |
|
The signature process is paused and signatories modified.
What to do next
Resume the signature process after you have modified the signatories. For more information, see Resume signature process.
- Resume signature process
Resume the paused signature process with the modified signatories.
Parent Topic:Signature workflow for a contract request
---
title: Modify signatories
description: Modify signatories while a signature workflow is in progress.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-pause-signature.html
release: brazil
product: Contract Management Pro
classification: contract-management-pro
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Signature workflow for a contract request, Common contract request tasks, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---
# Modify signatories
Modify signatories while a signature workflow is in progress.
## Before you begin
- Configure the system property **maximum\_signature\_pause\_duration** to define the time duration for which the signature workflow is be paused after you select to modify signatories option. The minimum value that can be set is 8 hours and the maximum is 24 hours. For more information, see [Configure signature pause duration when modifying signatories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-pause-sig-property.md).
- Modify signatories option is only available for wet signature workflow and Electronic signature workflow with Docusign electronic signature provider integration.
Role required: sn\_cm\_core.contract\_fulfiller
## About this task
Use the **Modify signatories** option to pause the signature process when you want to add, modify, reorder or remove a signatory. If the signature process is not resumed within the configured time duration \(as defined by the system property **maximum\_signature\_pause\_duration**\), any changes made to the signatories are automatically reverted, and the signature process resumes from its previous state.
- You can select the option to modify signatories only when the contract request is in Awaiting signature state.
- You can only remove, modify, or reorder signatories who have not yet signed the contract document.
- When the signature process is paused, signatories with pending signature task will not be able to access the contract document from the already received signature request email.
- For signature block based contract requests, you can perform add modify, remove and reorder actions.
- For participant based contract requests, you can only perform modify and reorder actions.
## Procedure
1. Navigate to your workspace.
2. Open the contract request which is in Awaiting signature state.
3. Select **Modify signatories**.
- The Contract Status updates to Signature Paused.
- The activity stream records the modify signatories action.
4. Select **Modify** on the confirmation screen.
5. Navigate to **Signatories** tab.
6. Modify signatories.
<table id="choicetable_pq3_jkd_wfc"><thead><tr><th align="left" id="d182888e160">
Action
</th><th align="left" id="d182888e163">
Steps
</th></tr></thead><tbody><tr><td id="d182888e169">
**Add signatories**
</td><td>
1. Select **Add**.
2. Select **Internal** or **External**.
3. Fill in the details.
4. Select **Add**.
**Note:** The **Add** option is not available for self-served contract requests using contract templates with participant-based signatories.
</td></tr><tr><td id="d182888e211">
**Edit signatory**
</td><td>
1. Select a signatory from the list by clicking on the signatory order.
Signatory details page is displayed.
2. Modify the fields.
3. Select **Save**.
</td></tr><tr><td id="d182888e237">
**Reorder signatories**
</td><td>
1. In the **Signing Order** column, select the order value for a signatory.
2. Enter the signing order number.
To group two or more signatories to sign at the same time, assign them the same signing order.
3. Select outside the field, or select **Save**.
</td></tr><tr><td id="d182888e266">
**Remove signatories**
</td><td>
1. Select the signatory by checking the corresponding check box.
2. Select **Remove**.
**Note:** The **Remove** option is not available for self-served contract requests using contract templates with participant-based signatories.
</td></tr></tbody>
</table>
## Result
The signature process is paused and signatories modified.
## What to do next
Resume the signature process after you have modified the signatories. For more information, see [Resume signature process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-resume-signature.md).
- **[Resume signature process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-resume-signature.md)**
Resume the paused signature process with the modified signatories.
**Parent Topic:**[Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-signature-workflow.md)
| title | Modify signatories |
| description | Modify signatories while a signature workflow is in progress. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-pause-signature.html |
| release | brazil |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Signature workflow for a contract requestCommon contract request tasksUseContract Management ProLegal and Contract OperationsEmployee Service Management |