Review a contract document

task brazil Updated May 19, 2026 1 min read cncore-sa-own-req-chngs.md
Raw file servicenow.com

As a contract user, review a contract document and submit a change request to the contract fulfiller if changes are required in the contract document.

Before you begin

Role required: sn_cm_core.contract_user

About this task

  • Change requests can be submitted only by the user who has initiated the contract request or for whom it was initiated.
  • The Contract state is Work in progress.
  • The Request changes option isn’t available if a previously submitted change request isn’t completed.

Procedure

  1. Navigate to All > Employee Center.

  2. Select My Requests from the header.

  3. Open your own-paper contract request.

  4. Select the Contract documents tab.

  5. Access the contract document.

Location

Action

From internal storage

  1. Navigate to Contract Documents or Preview tab.
  2. Download the document by selecting the document in Contract Documents tab or selecting Download document in the Preview tab.

From external storage

Select the link in the URL column. The document opens from the external storage.

6. Review the contract document.

Review result

Action

No change is required

Select Send for signature to send the document for signature. For more information, see Manage signature in own-paper requests.

Changes are required

Submit a change request.

  1. From the Actions drop-down list, select Request Changes.
  2. Attach a file in the Attachment document field.
  3. Describe the desired changes in the Comments box.
  4. Select Submit.

The change request is submitted for the contract document. The change request details and the attached document are added to the activity stream.

  • When a contract request has been assigned to a contract fulfiller, its status updates to Changes requested and the Contract state remain in Work in progress.
  • If a contract request isn’t assigned to anyone, its state changes to New and it is listed as unassigned in the contract workspace for a contract fulfiller to work on.
**Parent Topic:**[Submit a standalone own paper contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-sa-own-paper.md)
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