Using Contract Management Pro

Use Contract Management Pro to initiate and manage contract requests for self served and non-self served contracts.

Contract Workspace
As a contract fulfiller, you can work with the actionable widgets on Contract Workspace to categorize, prioritize, and efficiently work on contract requests.
Standalone contract requests
Submit and track contract, amendment, and renewal requests using a record producer form without linking to a parent record.
Parent-linked contract requests
Initiate contract, amendment, and renewal requests from a parent record such as a purchase requisition or sourcing event using the Initiate Plug and Play modal.
Assign a contract request
As a contract fulfiller or contract administrator, assign a contract request to yourself or to someone in your assignment group.
Own paper contract requests
Use Contract Management Pro to submit contract requests that will generate contract documents using a predefined contract template and template rules.
Third-Party paper contract request
Use Contract Management Pro to submit non self-served contract requests for review of contracts based on third-party templates.
Contract amendments
The contract amendment workflow enables you to initiate, manage, and track changes to existing contracts through amendment requests.
Contract renewals
The contract renewal workflow enables you to initiate, manage, and track the renewal of an existing contract as a dedicated request type, and to maintain the link between a previous and renewed contract.
Common contract request tasks
These tasks apply across all contract request types, including own paper, third-party paper, amendments, and renewals.
Obligation Management
Obligation Management in Contract Management Pro enables you to track and fulfill contractual responsibilities by creating obligation records and managing associated tasks.
Extract contract metadata
As a contract fulfiller, use ServiceNow Otto for Contract Management Pro to extract metadata from a signed contract and add the information to the mapped fields in the contract repository.
Manage contract repository agentic workflow
Use the manage contract repository agentic workflow to improve productivity by extracting metadata and obligations automatically from signed contracts and setting the contract reminder dates for contract renewal or termination.
Use conversational contract search and insights
Search for contract information using natural language queries to quickly find relevant contracts, clauses, and insights.

Parent Topic:Contract Management Pro

title	Using Contract Management Pro
description	Use Contract Management Pro to initiate and manage contract requests for self served and non-self served contracts.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-use-cmpro.html
release	brazil
product	Contract Management Pro
classification	contract-management-pro
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	2
keywords	Configure Contract Management ProOwn-paper templateThird-party paperElectronic signatureWet signatureInitiate contractContract workspaceObligation managementAdd=hoc approvalLink parent-child contractsSelf-served contract requestNon-self-served contract request
breadcrumb	Contract Management ProLegal and Contract OperationsEmployee Service Management