Work on self-served contract requests as a contract user
Edit a contract request, regenerate the contract document, and send it for signature.
Before you begin
Role required: sn_cm_core.contract_user
Procedure
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Navigate to your workspace.
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Open the contract request.
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Work on the contract request.
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Action |
Steps |
|---|---|
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Modify the request details |
Modify the fields of the self-served review request. To add a company name that is not listed in the Company field, select the Add new company name check box and then enter the company name in the New company legal name field. |
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Regenerate contract document |
Create a contract document revision from the contract template that includes the latest values and discards the changes made in the previous version of the document. For more information, see Regenerate contract document after modifying request. |
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**Sync the document__Note:__ This option is available on Contract Management Pro starting with version 1.2.1 ** |
Create a new version of the contract document with updated metadata and signatories while retaining the changes made in the previous version. For more information, see Create an updated contract document revision after modifying a self-served contract request (starting Contract Management Pro 1.2.1). |
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**Sync signatories__Note:__ This option isn't available on Contract Management Pro starting with version 1.2.1 because it is no longer necessary. ** |
Update the contract document with the latest signatory details. For more information, see Updating and synchronizing signatories. |
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Send the document for signature | |
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**Initiate an offline signature__Note:__ This option is available only when the signature type is Offline signature. ** |
A contract that has been signed outside Contract Management Pro. Signature request emails are not sent to the signatories. For more information, see Signature workflow for a contract request. |
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Cancel request |
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--- title: Work on self-served contract requests as a contract user description: Edit a contract request, regenerate the contract document, and send it for signature. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-work-ss-cntr-request-user.html release: brazil product: Contract Management Pro classification: contract-management-pro topic_type: task last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Own paper contract requests, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management] --- # Work on self-served contract requests as a contract user Edit a contract request, regenerate the contract document, and send it for signature. ## Before you begin Role required: sn\_cm\_core.contract\_user ## Procedure 1. Navigate to your workspace. 2. Open the contract request. 3. Work on the contract request. <table id="choicetable_phr_kxb_gzb"><thead><tr><th align="left" id="d789588e72"> Action </th><th align="left" id="d789588e75"> Steps </th></tr></thead><tbody><tr><td id="d789588e81"> **Modify the request details** </td><td> Modify the fields of the self-served review request. To add a company name that is not listed in the **Company** field, select the **Add new company name** check box and then enter the company name in the **New company legal name** field. </td></tr><tr><td id="d789588e101"> **Regenerate contract document** </td><td> Create a contract document revision from the contract template that includes the latest values and discards the changes made in the previous version of the document. For more information, see [Regenerate contract document after modifying request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-regen-contract-doc.md). </td></tr><tr><td id="d789588e117"> **Sync the document__Note:__ This option is available on Contract Management Pro starting with version 1.2.1 ** </td><td> Create a new version of the contract document with updated metadata and signatories while retaining the changes made in the previous version. For more information, see [Create an updated contract document revision after modifying a self-served contract request \(starting Contract Management Pro 1.2.1\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-sync-document.md). </td></tr><tr><td id="d789588e138"> **Sync signatories__Note:__ This option isn't available on Contract Management Pro starting with version 1.2.1 because it is no longer necessary. ** </td><td> Update the contract document with the latest signatory details. For more information, see [Updating and synchronizing signatories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-update-sync-signatories.md). </td></tr><tr><td id="d789588e160"> **Send the document for signature** </td><td> See [Send a contract document for signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-send-doc-signature.md). </td></tr><tr><td id="d789588e176"> **Initiate an offline signature__Note:__ This option is available only when the signature type is Offline signature. ** </td><td> A contract that has been signed outside Contract Management Pro. Signature request emails are not sent to the signatories. For more information, see [Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/contract-management-pro/cncore-signature-workflow.md). </td></tr><tr><td id="d789588e201"> **Cancel request** </td><td> - On the contract request page, from the Actions menu, select **Cancel Request**. - Select **Cancel Request** to confirm cancellation. </td></tr></tbody> </table> **Parent Topic:**[Own paper contract requests]()
| title | Work on self-served contract requests as a contract user |
| description | Edit a contract request, regenerate the contract document, and send it for signature. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/contract-management-pro/cncore-work-ss-cntr-request-user.html |
| release | brazil |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Own paper contract requestsUseContract Management ProLegal and Contract OperationsEmployee Service Management |