Configure the Save as draft option

task brazil Updated Sep 10, 2026 1 min read hs-configure-system-properties-contractor-service-center.md
Raw file servicenow.com

Configure the system properties to enable the Save as draft option for some catalog item. For example, on the permit to work form or for password reset.

Before you begin

Role required: admin

Procedure

  1. Navigate to All and enter sys_properties.list in the navigation filter.

    The System properties [sys_properties] table appears.

  2. In the Name column, search for glide.sc.enable.save_as_draft.portal.csc.

  3. Select the glide.sc.enable.save_as_draft.portal.csc property.

  4. Update the Value field to.

    Value Result
    True Enables Save as draft option.
    False Disables Save as draft option.
  5. Select Update.

Parent Topic:Configuring Contractor Service Center

Search documentation
Search document titles and file paths on the brazil branch