Conduct a roll call as an on-site responder
Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list.
Before you begin
Role required: sn_critical.responder
Procedure
-
Log in to the responder portal through the email sent by an agent.
-
On the critical event, select Show Details.
-
Mark the status of the impacted people.
|
Status |
Description |
|---|---|
|
Accounted |
Choose one of the following:- Select the check mark ([Omitted image "green-check-mark-icon.png"] Alt text: Check mark icon) for the individual.
|
|
Need Help |
Select the More actions icon ([Omitted image "more-actions-icon.png"] Alt text: More actions icon) and select Need Help. |
- To undo the status and mark the individual as **Unknown**, clear the check mark \(\[Omitted image "green-check-mark-icon.png"\] Alt text: Check mark icon\).
- To change the status, select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select the desire status.
- If you must add an impacted person manually, select the Add Person button.
Parent Topic:Manage impacted people
Related topics
Add a person manually to the impacted people list
Export an impacted people list
View an impacted person record
---
title: Conduct a roll call as an on-site responder
description: Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/critical-event-management/conduct-roll-call.html
release: brazil
product: Critical Event Management
classification: critical-event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage impacted people, Critical Event Management, Health and Safety, Employee Service Management]
---
# Conduct a roll call as an on-site responder
Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list.
## Before you begin
Role required: sn\_critical.responder
## Procedure
1. Log in to the responder portal through the email sent by an agent.
2. On the critical event, select **Show Details**.
3. Mark the status of the impacted people.
<table id="choicetable_pgz_fm4_ndc"><thead><tr><th align="left" id="d269562e78">
Status
</th><th align="left" id="d269562e81">
Description
</th></tr></thead><tbody><tr><td id="d269562e87">
**Accounted**
</td><td>
Choose one of the following:- Select the check mark \(\[Omitted image "green-check-mark-icon.png"\] Alt text: Check mark icon\) for the individual.
- Select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select **Accounted**.
</td></tr><tr><td id="d269562e124">
**Need Help**
</td><td>
Select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select **Need Help**.
</td></tr></tbody>
</table>4. If you must undo or change the status of an individual, select either the **Accounted** tab or the **Need Help** tab and find the individual.
- To undo the status and mark the individual as **Unknown**, clear the check mark \(\[Omitted image "green-check-mark-icon.png"\] Alt text: Check mark icon\).
- To change the status, select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select the desire status.
5. If you must add an impacted person manually, select the **Add Person** button.
**Parent Topic:**[Manage impacted people](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/critical-event-management/manage-impacted-people.md)
**Related topics**
[Generate impacted people list]()
[Add a person manually to the impacted people list]()
[Export an impacted people list]()
[View an impacted person record]()
[Mark the status of impacted people as an agent]()
[View notifications received]()
| title | Conduct a roll call as an on-site responder |
| description | Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/critical-event-management/conduct-roll-call.html |
| release | brazil |
| product | Critical Event Management |
| classification | critical-event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage impacted peopleCritical Event ManagementHealth and SafetyEmployee Service Management |