View an impacted person record
task brazil Updated Sep 10, 2026 1 min read view-impacted-person-record.md
View and track the status of an impacted person's record as an agent in Critical Event Management.
Before you begin
Role required: sn_critical.agent
Procedure
-
Navigate to Workspaces > Health and Safety Workspace and select the Critical Event Management tab.
-
Open the critical event.
-
Select the Impacted people tab.
-
Select the individual from the Total Impacted list to view that person's record.
The record shows the following information:
- Phone number
- Critical event number
- Name
- State of the emergency
- Job title
- Last date and time the person responded
- Location of the critical event
- Status
- Manager
- Present on Site
- Notes The record also shows the activity stream and notifications.
Parent Topic:Manage impacted people
Related topics
Add a person manually to the impacted people list
Export an impacted people list
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---
title: View an impacted person record
description: View and track the status of an impacted person's record as an agent in Critical Event Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/critical-event-management/view-impacted-person-record.html
release: brazil
product: Critical Event Management
classification: critical-event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage impacted people, Critical Event Management, Health and Safety, Employee Service Management]
---
# View an impacted person record
View and track the status of an impacted person's record as an agent in Critical Event Management.
## Before you begin
Role required: sn\_critical.agent
## Procedure
1. Navigate to **Workspaces** > **Health and Safety Workspace** and select the **Critical Event Management** tab.
2. Open the critical event.
3. Select the **Impacted people** tab.
4. Select the individual from the **Total Impacted** list to view that person's record.
The record shows the following information:
- Phone number
- Email
- Critical event number
- Name
- State of the emergency
- Job title
- Last date and time the person responded
- Location of the critical event
- Status
- Manager
- Present on Site
- Notes
The record also shows the activity stream and notifications.
**Parent Topic:**[Manage impacted people](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/critical-event-management/manage-impacted-people.md)
**Related topics**
[Generate impacted people list]()
[Add a person manually to the impacted people list]()
[Export an impacted people list]()
[Mark the status of impacted people as an agent]()
[View notifications received]()
[Conduct a roll call as an on-site responder]()
| title | View an impacted person record |
| description | View and track the status of an impacted person's record as an agent in Critical Event Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/critical-event-management/view-impacted-person-record.html |
| release | brazil |
| product | Critical Event Management |
| classification | critical-event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage impacted peopleCritical Event ManagementHealth and SafetyEmployee Service Management |