Emergency Outreach

Add a collection of users for Emergency Outreach notifications. Target specific users based on criteria such as location, department, or group.

Configure the response options that employees choose from to respond to an Emergency Outreach health status request. You can modify the base system responses, add new responses, and deactivate responses you no longer use.

A user with the admin role can add email notifications to use for any of the apps that communicate using Emergency Outreach. Each app provides a default email notification as an example to help with planning a new notification.

Add an email notification to customize the send conditions and notification for your employees and use it in place of the default notification for an Emergency Outreach notification.

Create a notification channel to send health status requests using your company's preferred communication method, such as the Slack or Microsoft Teams collaboration platforms. Create the notification channel using a script or a subflow.

Review the list of acknowledgements from the daily health verification notification to see each user's status. Resend the outreach notification to users who did not respond.

The administrator can modify email notifications used with Emergency Outreach.

This application fully supports domain separation service provider (SP) use cases. The following table lists the domain separation use cases for service providers (SPs) using this application.

Notify users of important information about anticipated or occurring emergency situations. Send an outreach notification via email, mobile push message, or SMS message to request a user response. You can also configure other preferred communication channels.

If you receive an email, mobile push notification, or SMS notification to report your health status, you can update your status from the message.

Review the list of acknowledgements from an outreach notification to see each employee's status. Resend the outreach notification to employees who did not respond.

You can install Emergency Outreach if you have the admin role.

Review the Employee workplace readiness survey that is installed with the Employee Readiness Surveys app. Modify the survey, or create one or more surveys to use based on the readiness concerns that you want to address and any legal obligations under applicable law, including data protection laws.

Use response scripts to automatically take actions based on user responses to survey questions. Response scripts can be used to create or update records across any of the Emergency Response Management and Safe Workplace suite apps.

Use Emergency Outreach to notify users to report their daily health status.

Use Emergency Outreach to notify users to report their health status. Use Emergency Outreach also to quickly notify users of important information if there is an emergency.

Use Emergency Outreach to send a workplace readiness survey. Review the survey responses to assist with your plans to reopen your workplace.