Install External Legal Service Center
You can activate the External Legal Service Center plugin (sn_lg_ext_portal) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.
Before you begin
External Legal Service Center requires a separate subscription from the rest of the ServiceNow AI Platform.
To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain plugins are activated automatically. If a paid plugin isn't activated automatically, you can manually activate it from the All Applications list in your instance.
Note:
Before purchasing a subscription, you can evaluate the feature on a non-production instance without charge by requesting it from the Now Support Service Catalog.
Role required: admin
About this task
Required plugins and roles are installed with External Legal Service Center.
For more information, see External Legal Service Center reference.
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Find the External Legal Service Center plugin (sn_lg_ext_portal) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
-
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
---
title: Install External Legal Service Center
description: You can activate the External Legal Service Center plugin \(sn\_lg\_ext\_portal\) if you have the admin role. If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application installs related ServiceNow Store applications and plugins if they are not already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/external-legal-portal/lsd-ext-portal-install.html
release: brazil
product: External Legal Portal
classification: external-legal-portal
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring up External Legal Service Center, External Legal Service Center, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---
# Install External Legal Service Center
You can activate the External Legal Service Center plugin \(sn\_lg\_ext\_portal\) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.
## Before you begin
External Legal Service Center requires a separate subscription from the rest of the ServiceNow AI Platform.
To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain plugins are activated automatically. If a paid plugin isn't activated automatically, you can manually activate it from the All Applications list in your instance.
**Note:**
Before purchasing a subscription, you can evaluate the feature on a non-production instance without charge by requesting it from the Now Support Service Catalog.
Role required: admin
## About this task
Required plugins and roles are installed with External Legal Service Center.
For more information, see [External Legal Service Center reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/external-legal-portal/lsd-ext-portal-reference-landing.md).
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Find the External Legal Service Center plugin \(sn\_lg\_ext\_portal\) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
3. Select **Install** to start the installation process.
**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`
You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/find-components.md).
| title | Install External Legal Service Center |
| description | You can activate the External Legal Service Center plugin \(sn\_lg\_ext\_portal\) if you have the admin role. If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application installs related ServiceNow Store applications and plugins if they are not already installed. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/external-legal-portal/lsd-ext-portal-install.html |
| release | brazil |
| product | External Legal Portal |
| classification | external-legal-portal |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring up External Legal Service CenterExternal Legal Service CenterLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |