Activate Granular Delegation

task brazil Updated Sep 10, 2026 1 min read activate-granular-delegation.md

You can activate the Granular Delegation plugin (com.glide.granular_service_delegation) for the ServiceNow AI Platform if you have the admin role.

Before you begin

Role required: admin

If the Human Resources Scoped App: Core (com.sn_hr_core) plugin is activated, the Employee Center is also included. On-demand delegations can be performed with the Employee Center or the ServiceNow® mobile.

Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the Granular Delegation plugin (com.glide.granular_service_delegation) using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

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---
title: Activate Granular Delegation
description: You can activate the Granular Delegation plugin \(com.glide.granular\_service\_delegation\) for the ServiceNow AI Platform if you have the admin role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/granular-delegation/activate-granular-delegation.html
release: brazil
product: Granular Delegation
classification: granular-delegation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Granular Delegation, Granular Delegation, Employee Service Management]
---

# Activate Granular Delegation

You can activate the Granular Delegation plugin \(com.glide.granular\_service\_delegation\) for the ServiceNow AI Platform if you have the admin role.

## Before you begin

Role required: admin

If the Human Resources Scoped App: Core \(com.sn\_hr\_core\) plugin is activated, the Employee Center is also included. On-demand delegations can be performed with the Employee Center or the ServiceNow® mobile.

## Procedure

1. Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2. Find the Granular Delegation plugin \(com.glide.granular\_service\_delegation\) using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select **Install** to start the installation process.

**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/find-components.md).