Close a safety incident or observation
task brazil Updated Sep 10, 2026 1 min read close-hs-incident-observation.md
Close a safety incident or observation assigned to you when you complete all activities for resolving it.
Before you begin
Ensure that you've completed all related activities before closing the safety incident or observation.
Role required: sn_ohs_im.manager or sn_ohs_im.agent
Procedure
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Navigate to All > Health and Safety > Health and Safety Workspace.
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Select the incident management icon ([Omitted image "list-icon-hs.png"] Alt text: Incident Management icon.) and navigate to the Lists tab.
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Open a safety incident or observation to close.
- For the safety incidents list, select Safety Incidents and then Assigned to me.
- For the safety observations list, select Safety Observations and then Assigned to me.
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Select the safety incident or observation to close.
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Close the incident or observation.
- For a safety incident, select Close incident and then select Resolve.
- For an observation, select Close observation and then Confirm.
Result
The incident or observation moves to the Closed Complete state.
Parent Topic:Managing Health and Safety incidents and observations
48 lines · 2.0 KB
---
title: Close a safety incident or observation
description: Close a safety incident or observation assigned to you when you complete all activities for resolving it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/health-and-safety-incident-management/close-hs-incident-observation.html
release: brazil
product: Health and Safety Incident Management
classification: health-and-safety-incident-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage incidents and observations, Manage, Health and Safety Incident Management, Health and Safety, Employee Service Management]
---
# Close a safety incident or observation
Close a safety incident or observation assigned to you when you complete all activities for resolving it.
## Before you begin
Ensure that you've completed all related activities before closing the safety incident or observation.
Role required: sn\_ohs\_im.manager or sn\_ohs\_im.agent
## Procedure
1. Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.
2. Select the incident management icon \(\[Omitted image "list-icon-hs.png"\] Alt text: Incident Management icon.\) and navigate to the **Lists** tab.
3. Open a safety incident or observation to close.
- For the safety incidents list, select **Safety Incidents** and then **Assigned to me**.
- For the safety observations list, select **Safety Observations** and then **Assigned to me**.
4. Select the safety incident or observation to close.
5. Close the incident or observation.
- For a safety incident, select **Close incident** and then select **Resolve**.
- For an observation, select **Close observation** and then **Confirm**.
## Result
The incident or observation moves to the Closed Complete state.
**Parent Topic:**[Managing Health and Safety incidents and observations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/health-and-safety-incident-management/managing-hs-incidents-obs.md)
| title | Close a safety incident or observation |
| description | Close a safety incident or observation assigned to you when you complete all activities for resolving it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/health-and-safety-incident-management/close-hs-incident-observation.html |
| release | brazil |
| product | Health and Safety Incident Management |
| classification | health-and-safety-incident-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage incidents and observationsManageHealth and Safety Incident ManagementHealth and SafetyEmployee Service Management |