Close a safety incident or observation

task brazil Updated Sep 10, 2026 1 min read close-hs-incident-observation.md
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Close a safety incident or observation assigned to you when you complete all activities for resolving it.

Before you begin

Ensure that you've completed all related activities before closing the safety incident or observation.

Role required: sn_ohs_im.manager or sn_ohs_im.agent

Procedure

  1. Navigate to All > Health and Safety > Health and Safety Workspace.

  2. Select the incident management icon ([Omitted image "list-icon-hs.png"] Alt text: Incident Management icon.) and navigate to the Lists tab.

  3. Open a safety incident or observation to close.

    • For the safety incidents list, select Safety Incidents and then Assigned to me.
    • For the safety observations list, select Safety Observations and then Assigned to me.
  4. Select the safety incident or observation to close.

  5. Close the incident or observation.

    • For a safety incident, select Close incident and then select Resolve.
    • For an observation, select Close observation and then Confirm.

Result

The incident or observation moves to the Closed Complete state.

Parent Topic:Managing Health and Safety incidents and observations

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