Create a service table configuration in Service Portfolio Management
task brazil Updated Sep 10, 2026 1 min read config-service-table.md
Create a service table configuration for your Business Unit (BU). Associate your BU service mappings to the correct service table configuration.
Before you begin
Role required: service_admin
Procedure
-
Navigate to All > Service Portfolio Management > CSDM Configuration > Service table Config.
-
Click New.
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On the form, fill in the fields:
|
Field |
Description |
|---|---|
|
Name |
Name of the service. |
|
Service table |
BU table to which the service is mapped. |
|
Mapping level |
Mapping level associated with the Service table configuration: - Service: Parent service
|
|
Application |
Application to which the service table configuration is associated. |
|
Active |
Option to activate or deactivate the service table configuration. |
85 lines · 1.9 KB
--- title: Create a service table configuration in Service Portfolio Management description: Create a service table configuration for your Business Unit \(BU\). Associate your BU service mappings to the correct service table configuration. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/config-service-table.html release: brazil product: HR Service Delivery classification: hr-service-delivery topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Adopt CSDM methodology, HR Service Delivery integration with Service Portfolio Management and Digital Portfolio Management, Case and Knowledge Management, HR Service Delivery, Employee Service Management] --- # Create a service table configuration in Service Portfolio Management Create a service table configuration for your Business Unit \(BU\). Associate your BU service mappings to the correct service table configuration. ## Before you begin Role required: service\_admin ## Procedure 1. Navigate to **All** > **Service Portfolio Management** > **CSDM Configuration** > **Service table Config**. 2. Click **New**. 3. On the form, fill in the fields: <table id="table_dc2_gzt_jzb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the service. </td></tr><tr><td> Service table </td><td> BU table to which the service is mapped. </td></tr><tr><td> Mapping level </td><td> Mapping level associated with the Service table configuration: - Service: Parent service - Service offering: Refines the parent service to a specific business need and performance level. </td></tr><tr><td> Application </td><td> Application to which the service table configuration is associated. </td></tr><tr><td> Active </td><td> Option to activate or deactivate the service table configuration. </td></tr></tbody> </table>4. Click **Submit**.
| title | Create a service table configuration in Service Portfolio Management |
| description | Create a service table configuration for your Business Unit \(BU\). Associate your BU service mappings to the correct service table configuration. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/config-service-table.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Adopt CSDM methodologyHR Service Delivery integration with Service Portfolio Management and Digital Portfolio ManagementCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |