Create a subflow using Template Integration Gateway
task brazil Updated Sep 10, 2026 1 min read configure-integration-gateway.md
Use the Template Integration Gateway as a reference to create the supported subflows for Integration Gateway.
Before you begin
Role required: flow_designer, sn_hr_integr_fw.admin
Procedure
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Navigate to All > Process Automation > Workflow Studio.
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In Subflows, select Template Integration Gateway.
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Create a copy of subflow, and provide a suitable name for the flow, click Copy.
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Delete logs.
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Add the logic and assign flow outputs:
Field Description Data Result that is returned. Provider Name of the provider. Status Type of code number displayed when no results are returned. Code numbers vary based on scenario. Message Message associated with status.
What to do next
-
Navigate to All > Process Automation > Workflow Studio.
-
In Subflows, select Integration Gateway.
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Create an entry for the above created subflow. For more information, see Configure Integration Provider Mapping (Decision table).
-
Click Test.
- In Test Subflow, select User, Feature Name, Service Name, and Payload.
- Click Run Test. Verify if the outputs or results generated are correct. Validate if the correct subflow has been run.
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---
title: Create a subflow using Template Integration Gateway
description: Use the Template Integration Gateway as a reference to create the supported subflows for Integration Gateway.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/configure-integration-gateway.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up ESM framework, Enterprise Service Management Integrations Framework, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# Create a subflow using Template Integration Gateway
Use the Template Integration Gateway as a reference to create the supported subflows for Integration Gateway.
## Before you begin
Role required: flow\_designer, sn\_hr\_integr\_fw.admin
## Procedure
1. Navigate to **All** > **Process Automation** > **Workflow Studio**.
2. In **Subflows**, select Template Integration Gateway.
3. Create a copy of subflow, and provide a suitable name for the flow, click **Copy**.
4. Delete logs.
5. Add the logic and assign flow outputs:
|Field|Description|
|-----|-----------|
|Data|Result that is returned.|
|Provider|Name of the provider.|
|Status|Type of code number displayed when no results are returned. Code numbers vary based on scenario.|
|Message|Message associated with status.|
## What to do next
1. Navigate to **All** > **Process Automation** > **Workflow Studio**.
2. In Subflows, select Integration Gateway.
3. Create an entry for the above created subflow. For more information, see [Configure Integration Provider Mapping \(Decision table\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/configure-integration-mapping.md).
4. Click **Test**.
1. In Test Subflow, select User, Feature Name, Service Name, and Payload.
2. Click **Run Test**.
Verify if the outputs or results generated are correct. Validate if the correct subflow has been run.
| title | Create a subflow using Template Integration Gateway |
| description | Use the Template Integration Gateway as a reference to create the supported subflows for Integration Gateway. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/configure-integration-gateway.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setting up ESM frameworkEnterprise Service Management Integrations FrameworkIntegration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |