Configure a task
Configure a service activity that is a task.
Before you begin
Role required: sn_hr_core.admin
Procedure
-
On the Service Activity form, set the Activity type field to
Task. -
Fill in the fields on the form, as appropriate.
|
Field |
Description |
|---|---|
|
Activity type |
Set the value to Task. |
|
Child task template |
Name of the child task template that the service activity is associated with.Note: The HR task template automatically populates fields on the HR task form when the task is generated. See Configure an HR task template for more information. |
|
Name |
Name of the service activity. |
|
Parent HR service |
This field is automatically set to the parent HR service. |
|
Order |
Order number for when the service activity is made available. Lower numbered service activities are made available before higher numbered service activities.Note:
|
- Click Update on the HR Service form.
Parent Topic:Configure a service activity for an HR service
--- title: Configure a task description: Configure a service activity that is a task. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/configure-task-to-fulfill-hr-service.html release: brazil product: HR Service Delivery classification: hr-service-delivery topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure a service activity for an HR service, Configure an HR service, HR service configuration, HR services, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management] --- # Configure a task Configure a service activity that is a task. ## Before you begin Role required: sn\_hr\_core.admin ## Procedure 1. On the Service Activity form, set the **Activity type** field to `Task`. 2. Fill in the fields on the form, as appropriate. <table id="table_n5h_tml_mfb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Activity type </td><td> Set the value to **Task**. </td></tr><tr><td> Child task template </td><td> Name of the child task template that the service activity is associated with.**Note:** The HR task template automatically populates fields on the HR task form when the task is generated. See [Configure an HR task template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/configure-hr-task-template.md) for more information. </td></tr><tr><td> Name </td><td> Name of the service activity. </td></tr><tr><td> Parent HR service </td><td> This field is automatically set to the parent HR service. </td></tr><tr><td> Order </td><td> Order number for when the service activity is made available. Lower numbered service activities are made available before higher numbered service activities.**Note:** - The current service activity must be closed, completed, accepted, or rejected before the next service activity is made available. - Service activities with the same order number will be grouped and when there is an approval activity in the group, approval will execute first, followed by others. </td></tr></tbody> </table>3. Click **Submit** or **Update** on the Service Activity form. 4. Click **Update** on the HR Service form. **Parent Topic:**[Configure a service activity for an HR service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/configure-service-activity-for-hr-service.md)
| title | Configure a task |
| description | Configure a service activity that is a task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/configure-task-to-fulfill-hr-service.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure a service activity for an HR serviceConfigure an HR serviceHR service configurationHR servicesHR AdministrationConfigureCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |