Create document blocks in Document Templates

task brazil Updated Sep 10, 2026 1 min read create-doc-blc.md
Raw file servicenow.com

Create document blocks that you can use in multiple HTML templates.

Before you begin

Role required: sn_doc.admin

Procedure

  1. Navigate to All > Document Templates > Document Template Blocks.

  2. Click New.

  3. On the form, fill in the fields:

Field

Description

Name

Suitable name for the document block.

Table

Table to which you want to associate the document block.

Topic detail

Used to categorize template blocks according to the service for which they are applicable. Each topic category can have one or more topic details and each topic detail can have one or more HR services.

Topic category

Used to categorize template blocks according to the service for which they are applicable. Each topic category can have one or more topic details and each topic detail can have one or more HR services.

Active

Option to make the document block available for use.

Description

More information about the document template block.

4. Click **Submit**.

What to do next

  1. Add content to the document template block. For more information, see Create block content in Document Templates.
  2. View the HTML document templates which contain the document blocks.
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