View job tracker details

task brazil Updated Sep 10, 2026 1 min read hr-integration-job-tracker.md
Raw file servicenow.com

View details of the source job and service job. These include when the job began and ended. They also show when records started loading into staging tables and whether the job ran completely or failed partway through.

Before you begin

Role required: sn_hr_integr_fw.admin

About this task

Once a scheduled flow is triggered or the Run job button on source module is clicked, records are created in the Integration Job Tracker and Integration Service Job Tracker tables.

Procedure

  1. Navigate to All > Integrations Framework > Job Tracker.

  2. View the job details.

    Field Description
    Job name Name of the job with application name appended.
    Job start time Date and time when the source job has begun.
    Job end time Date and time when the source job has ended.
    Error message Message displayed when the job fails. If the source job fails, you must run the job again.
    Source Name of the source for which the transformation job is run. For example, Cornerstone On Demand, or Pluralsight.
    State Current state of the job such as failed, completed, or running.

Field

Description

Integration service

Name of the integration service.

Sets

Lists of import sets.

Load started at

Option indicating the date and time when records started loading into staging table.

Load ended at

Option indicating the date and time when the records finished loading into staging table.

Last run date

Option indicating the last time and date when the service was pulled correctly.

Error message

Message displayed when the service job fails. If the service job fails, you must run the job again.

State

State of the service job such as loaded, running, or completed.

Transform started at

Option indicating the date and time when the transformation has begun, and records are moved from staging table to target table.

Transform ended at

Option indicating the date and time when the transformation has ended.

Flow Execution ID

Unique identifier of the flow that is executed for integration service.Note: The reporting feature is turned off for the flows (used for large integrations) that are created for Enterprise Service Management Integrations Framework.

Sync token

Stores token returned by APIs for certain integration services.

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