Provide source credentials for the Sterling service
Provide the source and REST credentials for the Sterling service so that it can be accessed for integration.
Before you begin
Role required: sn_hr_integrations.admin
So the Sterling service can be accessed for integration, you must provide:
- REST credentials, including the endpoint URL
- user_id
- client_reference_id
- integration_id
- password
- account
Procedure
-
Navigate to All > HR Integrations > Sources.
-
Open the Sterling Background Check record.
-
In the REST credentials related list, do not provide the credentials to use with your integration.
Instead, you must provide those credentials in the HR Integrations Additional Inputs related list.
Important: In the corresponding HR REST service, you must provide the unique endpoint URL that you get from your third-party provider.
-
Right-click the form header and click Save.
-
In the HR Integrations Additional Inputs related list, provide the value for each key.
- user_id
- client_reference_id
- integration_id
- password
- account
-
In the HR integrations source properties related list, you can add the following source property.
|
Property |
Description |
|---|---|
|
sn_hr_integrations.debug |
Enables the debug log to display responses from the third-party system. Turn on to troubleshoot and debug the integration on an as-needed basis.- Type: true or false
|
Previous topic:Integrating with the Sterling Talent Solutions service
Next topic:Verify integration for the Sterling service
---
title: Provide source credentials for the Sterling service
description: Provide the source and REST credentials for the Sterling service so that it can be accessed for integration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/hr-integrations-sources-sterling.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating with the Sterling Talent Solutions service, HR Integrations, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# Provide source credentials for the Sterling service
Provide the source and REST credentials for the Sterling service so that it can be accessed for integration.
## Before you begin
Role required: sn\_hr\_integrations.admin
So the Sterling service can be accessed for integration, you must provide:
- REST credentials, including the endpoint URL
- user\_id
- client\_reference\_id
- integration\_id
- password
- account
## Procedure
1. Navigate to **All** > **HR Integrations** > **Sources**.
2. Open the **Sterling Background Check** record.
3. In the **REST credentials** related list, do not provide the credentials to use with your integration.
Instead, you must provide those credentials in the **HR Integrations Additional Inputs** related list.
**Important:** In the corresponding HR REST service, you must provide the unique endpoint URL that you get from your third-party provider.
4. Right-click the form header and click **Save**.
5. In the **HR Integrations Additional Inputs** related list, provide the value for each key.
- user\_id
- client\_reference\_id
- integration\_id
- password
- account
6. In the **HR integrations source properties** related list, you can add the following source property.
<table id="table_tsj_szp_4cb"><thead><tr><th>
Property
</th><th>
Description
</th></tr></thead><tbody><tr><td>
sn\_hr\_integrations.debug
</td><td>
Enables the debug log to display responses from the third-party system. Turn on to troubleshoot and debug the integration on an as-needed basis.- Type: true or false
- Default value: false
- Location: Navigate to **HR Integrations** > **Logs** to view the development logs.
</td></tr></tbody>
</table>
**Parent Topic:**[Integrating with the Sterling Talent Solutions service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/integrate-with-sterling-service.md)
**Previous topic:**[Integrating with the Sterling Talent Solutions service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/integrate-with-sterling-service.md)
**Next topic:**[Verify integration for the Sterling service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/verify-base-integration-for-sterling.md)
| title | Provide source credentials for the Sterling service |
| description | Provide the source and REST credentials for the Sterling service so that it can be accessed for integration. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/hr-integrations-sources-sterling.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integrating with the Sterling Talent Solutions serviceHR IntegrationsIntegration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |