Publish the VA topic template for legal name change
task brazil Updated Sep 10, 2026 1 min read nlu-awd.md
Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).
Before you begin
Role required: sn_hr_workday.admin
Procedure
-
Navigate to All > Collaboration > Virtual Agent > General Settings.
Note: The Enable NLU model toggle switch must be enabled.
-
Navigate to Collaboration > Virtual Agent > Designer.
-
Select Workday Legal Name Change Template.
-
Click Publish.
Parent Topic:Using
Related topics
Change legal name through Virtual Agent
Report an issue with your payslip
Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday
Use HCM AI agents for HR Service Delivery Advanced Integration with Workday
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---
title: Publish the VA topic template for legal name change
description: Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions \(intents\), and objects of, or contexts for, an action \(entities\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/nlu-awd.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using, HR Service Delivery Advanced Integration with Workday, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# Publish the VA topic template for legal name change
Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions \(intents\), and objects of, or contexts for, an action \(entities\).
## Before you begin
Role required: sn\_hr\_workday.admin
## Procedure
1. Navigate to **All** > **Collaboration** > **Virtual Agent** > **General Settings**.
**Note:** The **Enable NLU model** toggle switch must be enabled.
2. Navigate to **Collaboration** > **Virtual Agent** > **Designer**.
3. Select **Workday Legal Name Change Template**.
4. Click **Publish**.
**Parent Topic:**[Using](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/using-hr-service-delivery-advanced-integration-with-workday.md)
**Related topics**
[Time off request to Workday]()
[Change legal name through Virtual Agent]()
[Report an issue with your payslip]()
[Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday]()
[Use HCM AI agents for HR Service Delivery Advanced Integration with Workday]()
| title | Publish the VA topic template for legal name change |
| description | Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions \(intents\), and objects of, or contexts for, an action \(entities\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/nlu-awd.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UsingHR Service Delivery Advanced Integration with WorkdayIntegration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |