Report a payslip issue in Oracle HCM
task brazil Updated Sep 10, 2026 1 min read payslips-ahcm.md
Report an issue in your Oracle HCM payslip from Employee Center.
Before you begin
- Role required: none
- You might not be able to report a payslip discrepancy if your HR profile does not have a valid Correlation ID or Person ID, and Employment Start Date.
Procedure
-
Open Employee Center.
-
Navigate to Catalog > Payroll > Payroll Discrepancy - Oracle HCM Cloud.
-
In the Payroll year field, select the year in which the payslip was generated.
-
In the Payroll month field, select the month in which the payslip was generated.
-
In the Payment date field, select the date on which the payslip was generated.
-
In the Legal Employer field, select the legal employer from which the payslip was generated.
Note: This field appears only when you have payslips generated from multiple employers.
-
In the How can we help you with this payslip field, specify the discrepancy that is found in the payslip.
-
Click Submit.
An HR case gets created under the Payroll cases category.
47 lines · 1.7 KB
---
title: Report a payslip issue in Oracle HCM
description: Report an issue in your Oracle HCM payslip from Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/payslips-ahcm.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery Advanced Integration with Oracle HCM, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# Report a payslip issue in Oracle HCM
Report an issue in your Oracle HCM payslip from Employee Center.
## Before you begin
- Role required: none
- You might not be able to report a payslip discrepancy if your HR profile does not have a valid Correlation ID or Person ID, and Employment Start Date.
## Procedure
1. Open Employee Center.
2. Navigate to **Catalog** > **Payroll** > **Payroll Discrepancy - Oracle HCM Cloud**.
3. In the **Payroll year** field, select the year in which the payslip was generated.
4. In the **Payroll month** field, select the month in which the payslip was generated.
5. In the **Payment date** field, select the date on which the payslip was generated.
6. In the **Legal Employer** field, select the legal employer from which the payslip was generated.
**Note:** This field appears only when you have payslips generated from multiple employers.
7. In the **How can we help you with this payslip** field, specify the discrepancy that is found in the payslip.
8. Click **Submit**.
An HR case gets created under the Payroll cases category.
| title | Report a payslip issue in Oracle HCM |
| description | Report an issue in your Oracle HCM payslip from Employee Center. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/payslips-ahcm.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | HR Service Delivery Advanced Integration with Oracle HCMIntegration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |