Configure a PIP lifecycle event
task brazil Updated Sep 10, 2026 1 min read pip-act-admin.md
After a PIP request is initiated by a manager, a structured workflow (a predefined lifecycle event) auto-initiates tasks for a manager, an employee, and an ER agent.
Before you begin
- Role required: admin
- Install the Human Resources Scoped App: Employee Relations, and Enterprise Onboarding and Transitions plugins.
- Activate the HR Taxonomy, and Document Templates applications from ServiceNow Store.
Procedure
-
Navigate to All > Lifecycle Events > Administration > Manage Lifecycle Events.
-
Open the Performance Improvement plan (PIP) life cycle event with predefined activity sets and activities.
[Omitted image "pip-service.png"] Alt text: Performance Improvement plan lifecycle event
-
Configure the activity set and activities as per your business use case.
36 lines · 1.5 KB
---
title: Configure a PIP lifecycle event
description: After a PIP request is initiated by a manager, a structured workflow \(a predefined lifecycle event\) auto-initiates tasks for a manager, an employee, and an ER agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/pip-act-admin.html
release: brazil
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---
# Configure a PIP lifecycle event
After a PIP request is initiated by a manager, a structured workflow \(a predefined lifecycle event\) auto-initiates tasks for a manager, an employee, and an ER agent.
## Before you begin
- Role required: admin
- Install the Human Resources Scoped App: Employee Relations, and Enterprise Onboarding and Transitions plugins.
- Activate the HR Taxonomy, and Document Templates applications from ServiceNow Store.
## Procedure
1. Navigate to **All** > **Lifecycle Events** > **Administration** > **Manage Lifecycle Events**.
2. Open the Performance Improvement plan \(PIP\) life cycle event with predefined activity sets and activities.
\[Omitted image "pip-service.png"\] Alt text: Performance Improvement plan lifecycle event
3. Configure the activity set and activities as per your business use case.
| title | Configure a PIP lifecycle event |
| description | After a PIP request is initiated by a manager, a structured workflow \(a predefined lifecycle event\) auto-initiates tasks for a manager, an employee, and an ER agent. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/hr-service-delivery/pip-act-admin.html |
| release | brazil |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureEmployee RelationsCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |