Configure a PIP lifecycle event

task brazil Updated Sep 10, 2026 1 min read pip-act-admin.md
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After a PIP request is initiated by a manager, a structured workflow (a predefined lifecycle event) auto-initiates tasks for a manager, an employee, and an ER agent.

Before you begin

  • Role required: admin
  • Install the Human Resources Scoped App: Employee Relations, and Enterprise Onboarding and Transitions plugins.
  • Activate the HR Taxonomy, and Document Templates applications from ServiceNow Store.

Procedure

  1. Navigate to All > Lifecycle Events > Administration > Manage Lifecycle Events.

  2. Open the Performance Improvement plan (PIP) life cycle event with predefined activity sets and activities.

    [Omitted image "pip-service.png"] Alt text: Performance Improvement plan lifecycle event

  3. Configure the activity set and activities as per your business use case.

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