Add Employee Center to Now Assist in Virtual Agent

task brazil Updated Sep 10, 2026 1 min read enable-na-va-ec.md
Raw file servicenow.com

Add Now Assist in Virtual Agent to the Employee Center display experience to enable AI agent conversations during agentic workflow processes.

Before you begin

Role required: virtual_agent_admin

Procedure

  1. Navigate to All > Conversational Interfaces > Assistants.

    The Assistants page appears.

  2. Select Now Assist in Virtual Agent (default).

  3. On the navigation panel, select Display experience.

    The Choose how to display page appears.

  4. In the Portals widget, select Employee Center from the Add portal drop-down list.

    The Add chat experience dialog box appears.

  5. Select the Allow the search bar to open into a full-page chat experience check box.

  6. Select Add.

  7. Select Save and continue.

Parent Topic:Generate onboarding ramp-up plan agentic workflow

Parent Topic:Offboarding knowledge transfer plan generation agentic workflow

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