Employees view and complete journeys
Employees have access to the journeys that are assigned to them.
Before you begin
Role required: Employee with HR profile
About this task
Any employee assigned to a journey can view the journey to complete tasks that are part of the journey. Employees access assigned journeys from the Employee Center.
Procedure
-
In the Employee Center portal, select Journeys.
-
Select the journey that you want to work on.
Stages contain the tasks for you to complete.
-
To view details about a particular task and to manage its progress, select that task.
Tasks have a process or steps that you take to complete the task.
Note: The total task count in the journey progress bar may be different from the Journey overview Your tasks count. This total task count discrepancy is because the Journey overview count displays the task count for only those tasks the employee has access to.
The following table reflects the status of a journey based on whether overdue tasks exist for the journey or the subject person to whom the journey belongs:
Journey status Persona Subject person has overdue tasks Other person has overdue tasks Visible tasks Invisible tasks Message Overdue Employee/Mentor Yes No Yes No No message Overdue Employe/Mentor No Yes Yes No Your journey is overdue because tasks assigned to other people haven't been completed yet. Overdue Employee/Mentor No Yes No Yes Your journey is overdue because some tasks haven't been completed. You may not be able to see them because they are assigned to other people. Overdue Manager Yes No Yes No No message Overdue Manager No Yes Yes No Your journey is overdue because tasks assigned to other people haven't been completed yet. Overdue Manager No Yes No Yes This journey is overdue because some tasks haven't been completed. You may not be able to see them because they are assigned to other people.
- Configure task count for your next tasks widget
You can configure how many tasks you want to see in your next tasks widget. - View and update your next tasks
View your next tasks using the Your next tasks widget on the My journeys page to understand the next steps in your journey.
Parent Topic:Journey view for an employee
---
title: Employees view and complete journeys
description: Employees have access to the journeys that are assigned to them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/journey-designer/jny-dsgnr-employee-journey-tasks.html
release: brazil
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Journey view for an employee, Work with journeys in Employee Center, Use, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---
# Employees view and complete journeys
Employees have access to the journeys that are assigned to them.
## Before you begin
Role required: Employee with HR profile
## About this task
Any employee assigned to a journey can view the journey to complete tasks that are part of the journey. Employees access assigned journeys from the Employee Center.
## Procedure
1. In the Employee Center portal, select **Journeys**.
2. Select the journey that you want to work on.
Stages contain the tasks for you to complete.
3. To view details about a particular task and to manage its progress, select that task.
Tasks have a process or steps that you take to complete the task.
**Note:** The total task count in the journey progress bar may be different from the **Journey overview** **Your tasks** count. This total task count discrepancy is because the **Journey overview** count displays the task count for only those tasks the employee has access to.
The following table reflects the status of a journey based on whether overdue tasks exist for the journey or the subject person to whom the journey belongs:
|Journey status|Persona|Subject person has overdue tasks|Other person has overdue tasks|Visible tasks|Invisible tasks|Message|
|--------------|-------|--------------------------------|------------------------------|-------------|---------------|-------|
|Overdue|Employee/Mentor|Yes|No|Yes|No|No message|
|Overdue|Employe/Mentor|No|Yes|Yes|No|Your journey is overdue because tasks assigned to other people haven't been completed yet.|
|Overdue|Employee/Mentor|No|Yes|No|Yes|Your journey is overdue because some tasks haven't been completed. You may not be able to see them because they are assigned to other people.|
|Overdue|Manager|Yes|No|Yes|No|No message|
|Overdue|Manager|No|Yes|Yes|No|Your journey is overdue because tasks assigned to other people haven't been completed yet.|
|Overdue|Manager|No|Yes|No|Yes|This journey is overdue because some tasks haven't been completed. You may not be able to see them because they are assigned to other people.|
- **[Configure task count for your next tasks widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/journey-designer/configure-next-tasks-widget.md)**
You can configure how many tasks you want to see in your next tasks widget.
- **[View and update your next tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/journey-designer/view-your-next-tasks-jd.md)**
View your next tasks using the **Your next tasks** widget on the My journeys page to understand the next steps in your journey.
**Parent Topic:**[Journey view for an employee](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/journey-designer/view-journey-overview.md)
| title | Employees view and complete journeys |
| description | Employees have access to the journeys that are assigned to them. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/journey-designer/jny-dsgnr-employee-journey-tasks.html |
| release | brazil |
| product | Journey Designer |
| classification | journey-designer |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Journey view for an employeeWork with journeys in Employee CenterUseJourney designerEmployee Journey ManagementHR Service DeliveryEmployee Service Management |