Journey designer plan configuration owners

concept brazil Updated Sep 10, 2026 1 min read jny-dsgnr-owner-role-and-responsibility.md
Raw file servicenow.com

Plan configuration owners create and update plan configurations and publish changes.

ServiceNow application administrators assign plan configuration owners. The owners of a plan configuration publish updates for review and approval. The decentralized approach to plan configuration ownership and approval supports a workflow for area experts to customize and maintain plan configurations. These plan configurations are called journey templates in the Employee Center .

Parent Topic:Journey designer plan configuration template process, owners, and maintenance

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