Journey overview dashboard
Journey Overview is a comprehensive dashboard that allows you to efficiently track and manage ongoing tasks and journeys within the organization.
On the dashboard you can view details about different journeys, including the number of journeys that are due, journeys tasks, journey tasks by role and by activity type, and other relevant journey specific information.[Omitted image "jny-overview-dashboard.png"] Alt text: Journey overview dashboard
Required ServiceNow AI Platform roles
The sn_jny.reader role is needed to access this dashboard.
Access the Journey overview dashboard
To open the dashboard, navigate to All > Journey designer > Administration > Journey overview.
Use cases
For examples of how different people in your organization would use this dashboard, see these use cases.
|
User |
Dashboard use |
|---|---|
|
Journey/HR Coordinator |
Access the journey overview dashboard to efficiently manage and analyze different journeys within the organization. |
|
Title |
Type |
Source table |
Description |
|---|---|---|---|
|
Overdue journey accelerator tasks |
Single score [Omitted image "inline-data-vis-96px-single-score.png"] Alt text: |
Journey Accelerator Task [sn_ja_task] |
Contains Journey Accelerator task details and relationships to other Journey Accelerator tables. |
|
Overdue lifecycle events tasks |
Single score [Omitted image "inline-data-vis-96px-single-score.png"] Alt text: |
Task [task] |
The Task table provides means for creating and completing Tasks, as well as tracking their workflow in your instance. |
|
Journey accelerator tasks due soon |
Single score [Omitted image "inline-data-vis-96px-single-score.png"] Alt text: |
Journey Accelerator Task [sn_ja_task] |
Contains Journey Accelerator task details and relationships to other Journey Accelerator tables. |
|
Lifecycle events tasks due soon |
Single score [Omitted image "inline-data-vis-96px-single-score.png"] Alt text: |
Task [task] |
Task table provides means for creating and completing Tasks, as well as tracking their workflow in your instance. |
|
Overdue journey accelerator tasks by role |
Bar [Omitted image "inline-data-vis-96px-bar-column.png"] Alt text: |
Journey Accelerator Task [sn_ja_task] |
Contains Journey Accelerator task details and relationships to other Journey Accelerator tables. |
|
Overdue lifecycle events tasks by activity type |
Bar [Omitted image "inline-data-vis-96px-bar-column.png"] Alt text: |
Task [task] |
Task table provides means for creating and completing tasks, as well as tracking their workflow in your instance. |
|
Journey status |
Line [Omitted image "inline-data-vis-96px-line.png"] Alt text: |
Task [task] |
Task table provides means for creating and completing tasks, as well as tracking their workflow in your instance. |
|
Name |
Type |
Description |
|---|---|---|
|
Location |
Multi-select |
Displays various tasks based on the location of the journey employee. |
|
Department |
Multi-select |
Displays tasks based on the department the task assignee belongs to. |
|
Journey start date |
Choice |
Displays tasks based on the journey start date. |
|
Journey type |
Multi-select |
Displays tasks based on the journey type. |
|
Employee start date |
Choice |
Displays tasks based on the start date of the employee. |
--- title: Journey overview dashboard description: Journey Overview is a comprehensive dashboard that allows you to efficiently track and manage ongoing tasks and journeys within the organization. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/journey-designer/journey-overview-dashboard.html release: brazil product: Journey Designer classification: journey-designer topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Journey designer dashboards and reports, Use, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management] --- # Journey overview dashboard Journey Overview is a comprehensive dashboard that allows you to efficiently track and manage ongoing tasks and journeys within the organization. On the dashboard you can view details about different journeys, including the number of journeys that are due, journeys tasks, journey tasks by role and by activity type, and other relevant journey specific information.\[Omitted image "jny-overview-dashboard.png"\] Alt text: Journey overview dashboard ## Required ServiceNow AI Platform roles The sn\_jny.reader role is needed to access this dashboard. ## Access the Journey overview dashboard To open the dashboard, navigate to **All** > **Journey designer** > **Administration** > **Journey overview**. ## Use cases For examples of how different people in your organization would use this dashboard, see these use cases. <table id="table_kqc_vx2_cbc"><thead><tr><th> User </th><th> Dashboard use </th></tr></thead><tbody><tr><td> Journey/HR Coordinator </td><td> Access the journey overview dashboard to efficiently manage and analyze different journeys within the organization. </td></tr></tbody> </table>## Reports <table id="table_pqc_vx2_cbc"><thead><tr><th> Title </th><th> Type </th><th> Source table </th><th> Description </th></tr></thead><tbody><tr><td> Overdue journey accelerator tasks </td><td> Single score \[Omitted image "inline-data-vis-96px-single-score.png"\] Alt text: </td><td> Journey Accelerator Task \[sn\_ja\_task\] </td><td> Contains Journey Accelerator task details and relationships to other Journey Accelerator tables. </td></tr><tr><td> Overdue lifecycle events tasks </td><td> Single score \[Omitted image "inline-data-vis-96px-single-score.png"\] Alt text: </td><td> Task \[task\] </td><td> The Task table provides means for creating and completing Tasks, as well as tracking their workflow in your instance. </td></tr><tr><td> Journey accelerator tasks due soon </td><td> Single score \[Omitted image "inline-data-vis-96px-single-score.png"\] Alt text: </td><td> Journey Accelerator Task \[sn\_ja\_task\] </td><td> Contains Journey Accelerator task details and relationships to other Journey Accelerator tables. </td></tr><tr><td> Lifecycle events tasks due soon </td><td> Single score \[Omitted image "inline-data-vis-96px-single-score.png"\] Alt text: </td><td> Task \[task\] </td><td> Task table provides means for creating and completing Tasks, as well as tracking their workflow in your instance. </td></tr><tr><td> Overdue journey accelerator tasks by role </td><td> Bar \[Omitted image "inline-data-vis-96px-bar-column.png"\] Alt text: </td><td> Journey Accelerator Task \[sn\_ja\_task\] </td><td> Contains Journey Accelerator task details and relationships to other Journey Accelerator tables. </td></tr><tr><td> Overdue lifecycle events tasks by activity type </td><td> Bar \[Omitted image "inline-data-vis-96px-bar-column.png"\] Alt text: </td><td> Task \[task\] </td><td> Task table provides means for creating and completing tasks, as well as tracking their workflow in your instance. </td></tr><tr><td> Journey status </td><td> Line \[Omitted image "inline-data-vis-96px-line.png"\] Alt text: </td><td> Task \[task\] </td><td> Task table provides means for creating and completing tasks, as well as tracking their workflow in your instance. </td></tr></tbody> </table>## Filters <table id="table_rqc_vx2_cbc"><thead><tr><th> Name </th><th> Type </th><th> Description </th></tr></thead><tbody><tr><td> Location </td><td> Multi-select </td><td> Displays various tasks based on the location of the journey employee. </td></tr><tr><td> Department </td><td> Multi-select </td><td> Displays tasks based on the department the task assignee belongs to. </td></tr><tr><td> Journey start date </td><td> Choice </td><td> Displays tasks based on the journey start date. </td></tr><tr><td> Journey type </td><td> Multi-select </td><td> Displays tasks based on the journey type. </td></tr><tr><td> Employee start date </td><td> Choice </td><td> Displays tasks based on the start date of the employee. </td></tr></tbody> </table>**Parent Topic:**[Journey designer dashboards and reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/journey-designer/jny-report-dashboards.md)
| title | Journey overview dashboard |
| description | Journey Overview is a comprehensive dashboard that allows you to efficiently track and manage ongoing tasks and journeys within the organization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/journey-designer/journey-overview-dashboard.html |
| release | brazil |
| product | Journey Designer |
| classification | journey-designer |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Journey designer dashboards and reportsUseJourney designerEmployee Journey ManagementHR Service DeliveryEmployee Service Management |