Configure properties for Learning Core
Configure properties for various settings used in Learning Core.
Before you begin
Role required: learning_admin
Procedure
-
Navigate to Learning > Administration > Properties.
-
Configure the name of the portal that must open when the learning task is clicked in an email.
-
Navigate to System Properties and set the following property values:
|
Property |
Description |
|---|---|
|
com.glide.transform.json.max-partial-length |
Transforms JSON objects to internal objects and sets the word limit for records fetched through an API call.- Type: integer
You must add this system property to set the desired value. When you synchronize third-party learning content with your ServiceNow instance, if the word count of the content being pulled into your instance exceeds the value set for this property, the synchronization will fail. |
|
com.snc.process_flow.reporting.serialized.val_size_limit |
Specify the number of bytes allowed for runtime values in each step in the flow execution details. To prevent truncation, set the value to an integer equal to or less than zero.- Type: integer
|
Parent Topic:Administration tasks in Learning Core
--- title: Configure properties for Learning Core description: Configure properties for various settings used in Learning Core. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/learning-core/config-ln-prop.html release: brazil product: Learning Core classification: learning-core topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Administration tasks in Learning Core, Configure, Learning Core, HR Service Delivery, Employee Service Management] --- # Configure properties for Learning Core Configure properties for various settings used in Learning Core. ## Before you begin Role required: learning\_admin ## Procedure 1. Navigate to **Learning** > **Administration** > **Properties**. 2. Configure the name of the portal that must open when the learning task is clicked in an email. 3. Navigate to **System Properties** and set the following property values: <table id="table_kxp_b22_kqb"><thead><tr><th> Property </th><th> Description </th></tr></thead><tbody><tr><td> com.glide.transform.json.max-partial-length </td><td> Transforms JSON objects to internal objects and sets the word limit for records fetched through an API call.- **Type:** integer - **Default value:** 16384 - **Recommended value:**1638400 **Note:** You must add this system property to set the desired value. When you synchronize third-party learning content with your ServiceNow instance, if the word count of the content being pulled into your instance exceeds the value set for this property, the synchronization will fail. </td></tr><tr><td> com.snc.process\_flow.reporting.serialized.val\_size\_limit </td><td> Specify the number of bytes allowed for runtime values in each step in the flow execution details. To prevent truncation, set the value to an integer equal to or less than zero.- **Type:** integer - **Default value:** 16384 - **Recommended value:**1638400 **Note:** When you synchronize third-party learning content with your ServiceNow instance, if the word count of the content being pulled into your instance exceeds the value set for this property, the synchronization will fail. </td></tr></tbody> </table> **Note:** These properties set a word limit for records that are fetched through an API call. API call fails when the word limit goes beyond the **1638400** limit. **Parent Topic:**[Administration tasks in Learning Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/learning-core/ln-administration.md)
| title | Configure properties for Learning Core |
| description | Configure properties for various settings used in Learning Core. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/learning-core/config-ln-prop.html |
| release | brazil |
| product | Learning Core |
| classification | learning-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Administration tasks in Learning CoreConfigureLearning CoreHR Service DeliveryEmployee Service Management |