Configure a restricted caller access privilege
task brazil Updated Sep 10, 2026 1 min read config-rca-privilege.md
Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations.
Before you begin
Role required: admin
Procedure
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Navigate to All > System Applications > Application Restricted Caller Access.
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Set the application scope.
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Select the Application scope icon ([Omitted image "application-scope-globe-icon.png"] Alt text: Application scope icon).
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In the filter navigator, search for and select Document Templates.
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In the Restricted Caller Access Privileges page, select New.
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Enter the following field values.
Field Value Source Scope Global Application Document Templates Source Type Source Include Target Scope Document Templates Status Allowed Target Type Table: Document Templates Description Short description text. -
Select Submit.
Parent Topic:Configure Legal Hold Notification
52 lines · 1.9 KB
---
title: Configure a restricted caller access privilege
description: Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/config-rca-privilege.html
release: brazil
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---
# Configure a restricted caller access privilege
Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Applications** > **Application Restricted Caller Access**.
2. Set the application scope.
1. Select the Application scope icon \(\[Omitted image "application-scope-globe-icon.png"\] Alt text: Application scope icon\).
2. In the filter navigator, search for and select **Document Templates**.
3. In the **Restricted Caller Access Privileges** page, select **New**.
4. Enter the following field values.
|Field|Value|
|-----|-----|
|Source Scope|Global|
|Application|Document Templates|
|Source Type|Source Include|
|Target Scope|Document Templates|
|Status|Allowed|
|Target Type|Table: Document Templates|
|Description|Short description text.|
5. Select **Submit**.
**Parent Topic:**[Configure Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-hold-notification/config-lg-hold-notif.md)
| title | Configure a restricted caller access privilege |
| description | Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/legal-hold-notification/config-rca-privilege.html |
| release | brazil |
| product | Legal Hold Notification |
| classification | legal-hold-notification |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureLegal Hold NotificationLegal Service Delivery Practice ApplicationsLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |