Approve or reject a matter template

task brazil Updated Sep 10, 2026 1 min read approve-reject-matter-template.md

Review and approve or reject a matter template that is assigned to a user group of which you are a member. An approved matter template is published and is available for use when promoting legal requests to legal matters.

Before you begin

Role required: approver_user

Procedure

Navigate to All > Self-Service > My Approvals.
Open a matter template for review that has a state of Requested.
In the Summary of Item being approved section, review the matter template details.
Approve or reject the matter template.
- To approve the matter template for publication, click Approve.
  
  The state of the approval request updates to Approved.
- To reject the matter template, click Reject.
  
  The state of the approval request updates to Rejected.

Result

If you approve, the matter template is published. The state of the matter template record updates to Published.
If you reject, the matter template state updates to Draft. The user who created the matter template can work on the template again to complete the required information and resubmit for approval.

Parent Topic:Legal matter templates

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---
title: Approve or reject a matter template
description: Review and approve or reject a matter template that is assigned to a user group of which you are a member. An approved matter template is published and is available for use when promoting legal requests to legal matters.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/legal-matter-management/approve-reject-matter-template.html
release: brazil
product: Legal Matter Management
classification: legal-matter-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Legal matter templates, Configure, Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Approve or reject a matter template

## Before you begin

Role required: approver\_user

## Procedure

1. Navigate to **All** &gt; **Self-Service** &gt; **My Approvals**.

2. Open a matter template for review that has a state of **Requested**.

3. In the Summary of Item being approved section, review the matter template details.

4. Approve or reject the matter template.

- To approve the matter template for publication, click **Approve**.

The state of the approval request updates to **Approved**.

- To reject the matter template, click **Reject**.

The state of the approval request updates to **Rejected**.

## Result

- If you approve, the matter template is published. The state of the matter template record updates to Published.
- If you reject, the matter template state updates to Draft. The user who created the matter template can work on the template again to complete the required information and resubmit for approval.

**Parent Topic:**[Legal matter templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/legal-matter-management/legal-matter-administration.md)