Create or modify a legal catalog category

task brazil Updated Sep 10, 2026 2 min read add-catalog-categories.md
Raw file servicenow.com

Create or modify a catalog category to organize your legal catalog items into logical groups in the Legal Operations Catalog.

Before you begin

Role required: sn_lg_ops.legal_catalog_admin

Procedure

  1. Navigate to All > Legal Administration > Legal Catalog > Maintain Categories.

  2. Create or modify a catalog category.

    • To create a catalog category, click New.
    • To modify an existing catalog category, open the catalog category from the list.
  3. On the form, fill in the fields.

Field

Description

Title

Unique name of the catalog category.

Catalog

Name of the catalog to which the category belongs.Select Legal Operations Catalog.

Location

Location relevant for the category.

Description

Description about the category. The description appears under the catalog category name when you select the category on the Legal Service Portal.

Application

Application scope in which the category is applicable.

Active

Option for making the category available on the portal.

Parent

Legal catalog category that is the parent for this category.

Desktop image

Large image that appears with the category on the portal.

Icon

Small icon that appears next to the category name when the category is listed as a subcategory.

Header icon

Icon that appears next to the category header when the category is a top-level category.

4. Click **Submit**.

Result

The service catalog category is created. The catalog categories are listed in the Service catalog category field on the Practice Area form.

What to do next

  • Associate a record producer with the category using the Catalog Item related list.

  • Associate the catalog category with a practice area to map the practice area, record producer, and catalog category together. This mapping helps employees to use the relevant categories to submit legal requests. In turn, these requests are assigned to the correct groups or users through the associated practice area.

    For more information, see Create or modify a practice area.

Parent Topic:Configuring Legal Request Management

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