Cancel a wet signature process for non-disclosure agreement legal requests

task brazil Updated Sep 10, 2026 1 min read snlc-cancel-a-wet-signature.md
Raw file servicenow.com

As a legal user, cancel the wet signature process for contract documents in NDA legal requests that have been sent to signatories.

Before you begin

Role required: sn_cm_core.contract_user and sn_lg_ops.legal_user

About this task

The state of the contract request should be Awaiting signature.

Procedure

  1. Open a legal request.

Method

Actions

Employee Center

  1. Navigate to All > Employee Center
  2. Select My Requests in the header menu.
  3. Open the non-disclosure agreement request.

Legal Service Portal

  1. Navigate to All > Legal Request > Legal Service Portal
  2. Select My Requests in the header menu.
  3. Select View all requests.
  4. Open the non-disclosure agreement request.
2. On the Standard Ticket page, from the **Actions** menu, select **Cancel signature**.
  1. On the confirmation window, select Cancel signature.

Result

The contract status updates to Signature cancelled, and a notification email is sent to all signatories.

Parent Topic:Signature workflow for a request

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